No sound from apps like spotify on my onkyo receiver (LG 55ub850v)

[kellylel]

We can't get the sound from Spotify or other apps on our receiver/ loadspeakers. Do we missing something?
We connected a cable from HDMI 2 to the receiver.

 

Maybe some settings we missed?

 

I hope you understand the English....

Someone can help us?

 

Kelly

[Raul_Sparrow]

I think You need a LG Sound device compatible with SIMPLINK :/

[VirusAlert]

Hi, also I have a Onkyo and a LG TV: you have to plug a optical cable between Onkyo and your TV and set Onkyo, for example, TV/CD to use OPT IN.

Now you can receive audio from tv to Onkyo via optical cable and it will works great. Sorry for my bad english

[vikassi17]

You can also use HDMI ARC.  Sound from the TV's apps, like Netflix and Spotify will play through your receiver's speakers.  Your receiver must support ARC.  You turn this on in the TV's settings.  Enable SIMPLINK and then change the TV's audio settings to use ARC.

 

Warning though, I have the 65UB9500 with WebOS.  Enabling ARC slows Webos down after its been enabled for awhile.  It makes the TV's WebOS unusable.  I would do the Optical cable, if possible.