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LG 47LB6520-TB (3D Subtitle Not Working) Why ??!
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By DeJaVu
I am using LG WebOS 05.40.20 version. IPTV applications do not show subtitles. Is there any player that can play subtitles?
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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By BGee
On my LG 60SJ850T, Watching Horizon from AppleTV streaming service. Western with some scenes with Apache language being spoken. No subtitles appearing. When CC is on, see “foreign language being spoken”. When viewed on iPhone, there are subtitles. Have tried same movie using chrome cast TV, and casting from iPhone to Apple TV device. Never get subtitles. Verified subtitles work when I stream to same chromecast TV connected to a different TV.
reset LG TV to factory settings after trying all available CC and subtitle settings on TV. Still no subtitles.
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Question
Hassan Al-Khadrawy
Hellooo Friends
I'm Hassan From Cairo (Egypt) I Have 47LB6520 from 1 month I Have one Problem with 3D Subtitle in any Language all 2D Subtitle is working well through Smart-share But when I Convert Sub (srt file) to 3D Sub (SSA Or ASS files) is Working 2D !!! any body know about this issue ??
I called customer support and no body of them is not understand this issue , and the technical guy will visit me next week.
this is my TV Software Version
TV Model : 47 LB6520-TB
Software Version: 04.61.38
WebOS Version: 1.3.2-393601(afro-arches)
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