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HELP: LG LB65XX TV, reset but cant click 'OK' with magic remote so initial setup halted
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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By John Nguyen
Just got a new 55in C4 and a Denon DHT-S316 Soundbar. With my very old LG I like to have the TV connected to the speakers during the day and in the evenings I would switch to bluetooth headphones. I could easily turn off my headphones and switch back to the optical sound output with no issues.
However I tried this and while I connected my headphones with no issues, once I disconnected I couldn't get the sound to come back through the sound bar without having to with the TV and sound bar off which feels crazy at this point in time and the cost of the TV when my very old LG did this with now issues.
Any suggestions much welcomed.
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By Rizwan Sumra
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By Peter Payne
I have a LG CX 55 2023 TV and like it. I use it for work, and the dimming-after-1-minite feature is super frustrating. So I used the instructions here (
link hidden, please login to view) to turn off TPC, GSR and scrolling. It worked well and I was happy. But when the TV turns on a few hours, I've got an ugly window saying "Factory Mode: Press INSTOP to go to User Mode. Press Green Key 7 times to go to User Mode (user remote control.)
I hate this menu, and I hate having the ability to turn off zoom on a TV I'm using for work or youtube. Can anyone help me solve this issue and get rid of the monitor? I have another LG TV purchase on hold while I determine if there's a way to do this to my satisfaction or not. If they really have messed up LG TVs by making no way to turn off the dimming, I will also find a way to return my current TV to Costco despite having used it for six months.
When I tried this before, I learned that the INSTOP button will do a complete factory reset. This is NOT what I want, unless I really have no way to turn off the dimming. In which case I will cancel my other LG monitor purchase and make other plans.
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Question
ripansays
Hi to all....
MY TV is LB6520 42 inch with firmware v 4.65.XX
From yesterday, suddenly the magic remote stopped working except the cursor was moving on screen & using the wheel on remote channel change was working. All the buttons & clicks stopped working.
Even my LG blu ray player remote which I use for operating TV on/off, volume, channel change etc. Stopped working.
But the android LG TV Plus app was working smoothly. So using the app, I reset the TV from 'Settings' menu. Now at primary initialization phase where 'Language' & 'Country' selection is done, I cant click on 'OK' button [as no button/clicks are working on both the remotes]. Screenshot attached. So I struck on this screen & can't proceed.
Is there any other way to perform the clicks for initial setup like using laptop, mouse etc.?
Please Please Hep me.
Note: TV bought from UAE. Now I'm in Bangladesh. Country was set to S Africa. No problem I faced in my 1 year operation of the TV.
- Ripan
7 answers to this question
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