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Cannot login to Netflix
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By Joe C
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By starwoodtech
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By Nicola123
Have lg TVs. At around 7:45pm two of these just went on to Netflix.
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By Peter Steinmeijer
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Question
ddodgers
Hi, I have an LG49UB850V running the latest firmware, 05.00.20
I have had no issues with the Netflix app previously. I launched the app today however and it asked me to sign in. I did and then got the following message.
"The login information you entered does not match an account in our records. Remember your email address is not case-sensitive but your passwords are."
I am definitely entering the correct sign in details, email and password. I can login to Netflix on my other devices with the same account information without a problem.
So far I have uninstalled and reinstalled Netflix, but this has made no difference.
Please help. Thanks.
1 answer to this question
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