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Cannot stream Amazon UHD on the LG EF9500

emich

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emich Newbie

emich

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Has anyone else faced the same problem? Netflix UHD streams fine but with Amazon, it shows HD1080p at most. Also when I try to stream "Transformers: Age of Extinction", the sound is garbled. Amazon tech support is clueless on the issue, told me to contact the manufacturer.   

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toiday Contributor

toiday

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For whatever reason, "Transformers: Age of Extinction" doesn't show up as UHD for me but I found the show "Transparent" on UHD.  It plays fine on my TV.  No sound issue and the picture is very good.

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