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By JasonB
Trying to programme my magic remote to control an Amlogic OTT, however keep getting a ‘temporary issue occurred’ when I try. I’ve been trying for over a week now, so this temporary issue isn’t so temporary!
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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By herebedragons69
I purchased an LG 86" UT8050 4K UHD LED Smart TV (2024) from JBHIFI in Australia. The TV was wall-mounted and set up by a local installer. I discovered that my TV has Chromecast built-in. I tried casting music from Roon, but Chrome immediately crashed and the TV shutdown. I tried again and the audio was distorted. I shut down and tried again and the audio stuttered. I tried Chromecasting with Qobuz and Plex and got the same result on audio playing out to my Yamaha RX-V6A and the TV speakers. I then tried to play audio from the Plex App in the LG WebOS. That played fine, without any distortion.
Thinking this might have been a result of a hurried setup (the installer did this job "on the run" I reset the TV to factory defaults and set it up again. Everything went smoothly. But the problem with Chromecast persists. First time launching Chromecast the app crashed and the TV shutdown. 2nd try I got distorted audio to the receiver and to the TV speakers. Audio and Video are fine on all other apps. I can see no other faults.
I've been Googling this and not seeing much info other than a few threads where people are saying that the LG built-in Chromecast feature does not work. I saw that one person returned his TV and the replacement had the same issue with built-in Chromecast. Most discussions on this issue are hijacked by people using a Chromecast streamer or dongle as opposed to the built-in Chromecast. They often talk about turning off this or that specific Chromecast setting, settings that are not accessible with a TV with built in Chromecast
In the WebOs when I look at connected source devices Chromecast is there with a "Chromecast Settings" option. The settings have only one option and that is opt-in on sending crash data to Google. Apparently, Google is not monitoring the issue very closely.
I listen to mostly Hi-Res audio. I wonder if the issue is caused by the bitrate of 24-bit Hi Res flac files. I did notice that when I cast audio that was CD quality (16-bit), the distortion did not occur. This is weird though because in the past I have been able to cast 24-bit audio to Chromecast-enabled devices without any problems.
My TV says my firmware is up to date. I did not see a prompt to install a firmware update during setup. I've set software and app updates to be automatic.
Appreciate any help or even a "Hey, it's not just you, this is a known issue, I've got this problem too".
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By DW1
Hello,
I recently purchased an LG C2 65" with WebOS and I find that sometimes I want to use multiview picture-in-picture to play a video game from an HDMI input, then watch youtube in a small window. It would be nice if I could also listen to the game audio along with the youtube audio. I am thinking it would be enough to have both audio sources combined and I could adjust the volume from the HDMI device. Ideally, it would have its own mixer to set the volumes of each but that is not needed initially. Also, I wish there were move options for moving the screen around. I really like how Firefox has their picture-in-picture mode where you can move it around the screen so dynamically and change the size by dragging the window. It is nice that it can be moved around the screen, and made smaller. And probably good to have those as default movements but maybe have an option to unlock full moving of the screen.
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By Phil7108
We recently subscribed to Paramount Plus to catch up on episodes we lost when our COX CONTOUR DVR died. Frequently when streaming an episode,the playback will suddenly freeze. If we try to go back, using the "undo" key, we can sometimes get the playback to resume, but it has rewound abp=out 10 minutes. After resuming playback, it will frequently freeze again. My wife is so frustrated, she wants to cancel Paramount. Any suggestions appreciated!
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Question
davidrenji
Hi all,
I have a 50LB6500-SF and I have an LG home theater connected using the optical port. I configured this with Simplink, So I can control the home theater with my tv magic remote control. In the audio setting I have the Audio Output as Optical, and it has been working great until last update. Now almost every hour, the Audio output changes to the TV Speakers by itself. So I have to go the audio out setting and changing it back to the Optical port, but then after a while it changes back to the TV Speakers and it's really annoying. I haven't changed anything, that's why I think is a bug that came with this update. Does anyone have this issue? Any idea of how to solve it? I tried removing and adding the home theater, but didn't fix the issue.
here are the more details about the tv:
LG 50LB6500-SF
Software version 05.00.45
webOS TV version 1.4.0-2513 (afro-ashley)
Thanks in advance!!!
22 answers to this question
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