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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By Low Grade
i just started using a new LG 43UR7550 (cheapest model from them).......1st time using a LG as well as a Smart TV too.......and so far having a hard time adjusting the picture and sound (never had such problems with previous TVs)😒
1) sound is worse than i thought since the speakers are down-firing (my previous TV had front-firing speakers)...........it has the AI Sound Tuning - so after it had tuned the sound - do i set the Sound Mode to ''AI'' or should i use ''Custom Settings'' to use the equalizer ??😬
2) the TV has many different settings like Noise Reduction, TruMotion, etc.......so how to calibrate for best picture since i read that people say it's best to turn them all off ?😬
3) i can turn off the screen when watching free-to-air broadcast channels.........but can i turn off the screen if i'm using Youtube app on the TV..........?..........what if i use a HDMI cable from my PC to the TV - can i turn off the screen ?🤒
many thanks in advance😃
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By Magsing
The youtube app on WebOS has a gear icon that's labeled "settings", used to toggle the speed normally to 1.25x, 1.5x, etc. It stopped working about 3 days ago, when clicking on the gear icon nothing happens. I've hard reset the tv, ive deleted and reinstalled youtube app, tried messing with DNS. nothing works. Seems to be a bug, likely a result of some update in backend, should be trivial to fix. But tried calling LG about it and went nowhere with their help desk.
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By Itachi3431
Hi all,
I haven't seen a screensaver option to enable after sometime and no screensaver come's up after long time. Is there anyway to enable it
TV details - 4K Ultra HD Smart LED TV 55UR7500PSC
P.S., running latest Web OS
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By Tom S.
New user to the forum!
My TV is an LG OLED 65B6P, which was working fine until a few days ago, when the magic remote pointer and OK button stopped working (was getting message that Bluetooth needed to be initialized). After making the mistake of calling product support, they had me do a factory reset, but that didn't fix the issue, and only made it worse, as now I can't proceed from the "Start Up" menu as I can't click the OK button. I'm dead in the water, and have even tried this with 2 different magic remotes! I've tried the pairing and unpairing suggested on numerous support sites, and can't get anywhere with this. Can't even find an LG service center in the Boston area.
I also have a Harmony Ultimate remote, but that likely won't help here, as I can't get the "OK" button assigned in the TV's current state.
Any help is appreciated!
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Question
Bryan Prejean
Anyone else have a problem with their 60UF7300 not locating any wifi gateways? I have to keep resetting the tv as new to get the tv to see ANY wifi gateway. Lg sent a repair guy here and replaced the wifi antenna but I'm still having the same issue.
1 answer to this question
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