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LG 55UF685V(-ZB FW: 04.20.70) - Magic Remote AN-MR600 not working
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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By u84six
I haven't searched this forum, but there has to be others who find that tv remote pointer to be extremely annoying. I'm actually surprised that we still can't turn that feature off. Having the cursor/pointer feature isn't even close to the importance of being able to shut off. I mean, how hard is to put one checkbox in the ui to toggle the feature on or off? It seems like a no-brainer, big bang for the buck change that many users would appreciate
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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By Damian1
After searching high & low, & also on the difficult to navigate LG website, I can't find which magic remote is compatible for my TV.
The model.of my LG TV is - 32LQ630B6LA
Can anybody assist, please?
Many thanks.
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By jikhead
I'm not getting any audio from the apps via the HDMI via ARC connection to my receiver. This occurred two weeks ago and was unable to resolve it, but ironically there was new firmware released that same day for my B6 (3/31/17) and this fixed the issue. However, now I again can't get it working after a TV reset and tinkering with the audio settings again. I tried to load the firmware again, but it appears this is not possible to forceable load the same firmware.
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Question
ragerino
I saw this TV for €749. Since someone answered on amazon.de that the Magic Remmote will work I decided to grab this TV.
Now my Magic Remote arrived and I have problems registering it with the TV. When I press the wheel-button I get te message "Failed to register Magic Remote. Please try again".
I already tried changing the location from Austria to Germany (as described in another thread here), hoping to get a firmware update to resolve this problem.
Would be great if anyone could help me to make it work!
1 answer to this question
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