Quantcast
Jump to content

  • 15

User agreements won't load, server error


Question

Posted

Hello,

I regently got the LG 43UF6409 and have been pretty happy with it so far.

When I tried to open netflix or the LG conten store, it's starting to load the user agreements- those could not be loaded due to a server error(loose translation from german). If I retry to load those, it does not load either.

I've reset the TV to factory reset and it gives me the same error. It's connected to the wifi, shows me that it is connected to the internet but still won't load the user agreements.
Also tried to look for software updates (it's 3.20.40)- if I try to look for updates, it could not find any.

  • Like 1

5 answers to this question

Recommended Posts

  • 0
Posted

Just got the TV, encounter the same problem.  factory reset doesn't help.  I'm kinda stuck right now.  Attempted to update the firmware via USB port, but failed.  All the TV did was launching the media/photo player.

  • 0
Posted

Hi, I had the same problem and after chaging the DNS in the Network settings, the User Agreement loaded.

Try changing your DNS to 8.8.8.8 (Google's free DNS). 

Hope it will work !

  • Like 2
  • 0
Posted

luna-send -f -n 1 'luna://com.webos.settingsservice/getSystemSettings' '{"keys":["eulaStatus"]}'

use the first one to get the current value, edit it as desired, and put the result in the second one

luna-send -n 1 'luna://com.webos.settingsservice/setSystemSettings' '{"settings":{"eulaStatus":<stuff goes here>}}

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By leader6234
      Hey guys !!!
      I have a UHD UJ634v  LG webos Tv  that lately an error message pops on the screen staying : Tv signal has been lost due to the satellite LNB short.Check LNB connection"
      This is really getting on my nerves because I can't get any signal even after resetting the TV or even updating to the last  software version.
      I check my cable line and fixed every possible problem. The error message keeps showing up even after disconnecting cable line from the back of TV just as if a short circuit or something has happened inside the Tv.
      Do you think that'd be software or hardware failure or something else??? How to fix it?
      Please help me out with this cuz all my lovely satellite TV channels are gone 😐
      Here is the actual error message on the right top o the screen 
      Thanks in advance !!!
    • By Peter Payne
      I have a LG CX 55 2023 TV and like it. I use it for work, and the dimming-after-1-minite feature is super frustrating. So I used the instructions here (
      link hidden, please login to view) to turn off TPC, GSR and scrolling. It worked well and I was happy. But when the TV turns on a few hours, I've got an ugly window saying "Factory Mode: Press INSTOP to go to User Mode. Press Green Key 7 times to go to User Mode (user remote control.)
      I hate this menu, and I hate having the ability to turn off zoom on a TV I'm using for work or youtube. Can anyone help me solve this issue and get rid of the monitor? I have another LG TV purchase on hold while I determine if there's a way to do this to my satisfaction or not. If they really have messed up LG TVs by making no way to turn off the dimming, I will also find a way to return my current TV to Costco despite having used it for six months. 
      When I tried this before, I learned that the INSTOP button will do a complete factory reset. This is NOT what I want, unless I really have no way to turn off the dimming. In which case I will cancel my other LG monitor purchase and make other plans.

    • By News Reporter
      Featuring a 21:9 Aspect Ratio Screen, LG’s Latest Smart Monitor Is Perfect
      for Productivity and Entertainment

      SEOUL, July 24, 2024 — LG Electronics (LG) is launching its latest LG MyView Smart Monitor (model 34SR65QC),1 a 34-inch display with a unique form factor and a range of features for better productivity and entertainment experiences. This marks the company’s first smart monitor featuring a curved, 21:9 aspect ratio UltraWide screen, offering an expansive desktop display solution for customers seeking improved workflow, enhanced viewing immersion or both.
      The newly-released LG MyView Smart Monitor boasts a 34-inch WQHD (3,440 x 1,440) resolution2 VA panel, delivering 300 nits of brightness, a wide viewing angle and 99 percent coverage of the sRGB color gamut. These specifications, combined with the screen’s 21:9 format, make the LG MyView an excellent ‘side-by-side’ desktop companion for office workers, developers and other digital professionals.
      The 34SR65QC facilitates greater work efficiency courtesy of its elongated, high-resolution display, useful screen-organization features and support for various home-office apps. The 21:9 UltraWide display provides additional screen-space, allowing users to keep multiple tabs and windows open at the same time and arrange them optimally using the built-in Screen Split function. What’s more, users can take advantage of apps such as mail, online document editors and cloud storage directly on the monitor without having to connect to a PC or laptop. The extra width of the 34SR65QC enables users to operate productivity apps in full screen (16:9) mode and still have enough room for helpful generative AI tools, which can be conveniently pinned to the right-hand part of the display in a smaller-sized (5:9) window.
      The 34SR65QC is also ideal for those seeking a movie theater-like experience at home. Its UltraWide display allows users to enjoy 21:9 content as it was meant to be seen, eliminating the letter-boxing needed to preserve the aspect ratio on conventional 16:9 monitors. This new model is the first in the LG MyView lineup to allow the streaming of video captured in the 21:9 format, bringing a cinematic feel to broadcast content and giving users a real sense of being part of the action.
      Like all LG MyView Smart Monitors, the 34SR65QC comes equipped with the LG webOS platform, which provides access to a wide range of content services including Netflix, YouTube and Prime Video, along with personalized viewing recommendations and intuitive navigation. For even more superb content options, users can head to LG Channels – LG’s free, premium content service – and browse more than 300 channels3 spanning categories such as movies, news, sports, drama and children’s programming. Additionally, with AirPlay 24 and ScreenShare5 support, users can stream or mirror content from their smartphones, enjoying all their go-to mobile apps and games on the monitor’s large, curved screen.
      The 34SR65QC comes with a handy remote that provides basic functions such as power and volume control. It is also compatible with the LG Magic Remote,6 which delivers user-friendly features such as AI Concierge and one-touch access to popular streaming services including Netflix, Prime Video and Disney+. The AI Concierge, activated by pressing the Magic Remote’s microphone button, recognizes different voices and recommends content based on each user’s viewing history.
      Furthermore, once LG MyView Smart Monitor has been connected to the LG ThinQ smart home platform, the ThinQ app can transform the user’s smartphone into a remote offering both touch- and voice-control capabilities. For additional convenience, users can manage monitor settings and navigate and search webOS using a keyboard and mouse.
      “By expanding the LG MyView Smart Monitor lineup with our new 34-inch curved UltraWide model, we are providing consumers with a comprehensive productivity and entertainment solution,” said YS Lee, vice president and head of the IT business unit of LG Business Solutions Company. “We will continue to introduce versatile smart monitors that combine innovative designs with premium performance and practical features.”
      LG MyView Smart Monitor is launching globally starting in the U.S and Korea in August, with availability in other markets to follow soon after.
      # # #
      1 LG MyView Smart Monitor is available in two versions: one offering tilt- and height-adjustability (model 34SR65QC) and one providing tilt-adjustability (model 34SR60QC). All other technical specifications, features and capabilities are common to both versions.
      2 Wide Quad High Definition resolution.
      3 Channel and program availability on LG Channels may differ by region.
      4 To use AirPlay and HomeKit with this monitor, the latest version of iOS, iPadOS or macOS is recommended.
      5 Supported on Android or Windows 8.1 and above.
      6 LG Magic Remote is sold separately.

      link hidden, please login to view
    • By Marko00
      I've bought OLED55CX3LA and have screenshare errors ever since. 
      I'm using Dell machine with Windows 10 onboard.
      Almost every time I try to connect using "connect with remote screen" windows option, I get the pop up that
      only with cancel button.

      Sometimes there is approval button but mostly I have only "cancel" option. 
      Have this error on OLED55CX3LA and one older model. Same behavior. 

      Mobile screen sharing working perfectly fine.

      How to fix it?
      I've cleared the connection history but without any success.
      Not sure if I should put it on warranty or if there is some simple fix?
       

    • Solution For That Pollution
×
×
  • Create New...