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Google Play Movies & YouTube - No Dolby Digital 5.1
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By Gregor Huc
Hi,
I have a Disney+ premium subscription. But if I play a Dolby Atmos Film on Disney+ on my LG OLED G4 (e.g. guardians of the galaxy vol. 3) the Dolby Atmos signal doesn't reach my soundbar (LG ds95qr) which is connected via HDMI cable over eArc. On the TV only Dolby vision Logo is showing. Any suggestions?
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I am using the lg tv from 2 years and I found an amazing experience till now.
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By Kane Murphy
I have an LG C2 OLED TV. I have noticed that whenever I connect any player (Bluray or Set-top box) through HDMI and watch DV content with Bluetooth earbuds/headphones connected to the TV, the video's DV metadata is out of sync and causes delayed brightness change at every scene cut. In addition to that, I also see this weird outline for any moving objects in the scene as well.
This issue doesn't happen if I watch the DV content directly through the Webos player itself and I have watched a lot of stuff that way. The issue also doesn't happen if I watch standard HDR10 stuff through an HDMI player. It is only weirdly specific to the scenario where the DV content is played through an external player through HDMI and a Bluetooth audio device is connected to the TV. The issue again doesn't happen in the case of DV content playing through HDMI without any Bluetooth device connected to the TV.
It would be great if someone could confirm this is the case with their TV as well, and if anyone has any idea on why this is happening and what can be done to fix it.
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By JonoW
Has anyone else had the same problem as me regarding the 'like' button on the YouTube app on my Oled77g7v? There is a thumbs up button and a thumbs down button for each video. These icons are supposed to be just an outline unless you click on them and then they fill in to show you have selected them. However, this no longer works on my TV. It is as if you never clicked. In fact, the 'like' icon is always pre_filled, no matter what I do. This used to work properly and it still works correctly on a Sony TV I have. Any ideas would be very welcome!
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Question
jikhead
Is anyone else having this same problem and let me know so I can determine where the problem is and who to contact to fix it: I can't get any Dolby Digital 5.1 audio output from either YouTube or the Google Play Movies apps. They will only output DD 2.0.
It is not a problem with the movies themselves, as I have double-checked all my movie contents from my Nexus Play to validate. It also doesn't appear to be the the TV or WebOS 3.0, as all my other TV apps are not experiencing this problem, and I get Dolby Digital 5.1 output just fine. I have updated the firmware on my TV, uninstalled & reinstalled the apps to check, and still no good. I've chatted with Google support but got a Tier 1 support person who didn't have a clue or help. This person suggested I contact my speaker manufacturer which was a ridiculous response. Below are my versions...
LG OLED65B6P
WebOS 3.0 04.30.65
YouTube 1.0.27
Google Play Movies 1.0.20
2 answers to this question
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