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By 43UR81006LJ
I reset my lg tv which was set in the Uk when it came from the box since i bought it and i don't live in the Uk and i already rested the tv 5 times and i can't find the orginal post code area and edited back what should i do can u give me the orginal post code area
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By Danster75
Hi all,
I'm Danny and have a problem with my LG OLED65C8;
since a few months when playing movies, either from my Syno NAS or just plain USB, subtitles are being displayed double (over or above eachother) or are displayed for sometimes minutes after the sentence's been spoken. The videofiles haven't got any hardcoded subs but either subs included in the mkv container or as separate srt of ssa file. Disabling subs removes the display of subs, enabling subs results in double or persistent subs.
Subtitles have been disabled in the accessability menu, factory reset did not help.
I searched but as far as I can see this problem has not been discussed yet, also googled and never came across this problem. Perhaps someone here can help?
Kind regards, Danny
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SOLUTION, for me at least:
I used ColorControl to reboot the TV. It's weird that a factory reset did not work but a simple reboot did.
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By infiniter
LG support is crap. No response at all or pre-made response textes only after weeks. Support is important, because we actually pay for it by buying the products. Since the TV is depending on software you provide and if this software has bugs, they must be removed, because this is part of warranty.
I posted a bug thread over at the developer forum, but no one reacted. Actually, I expected something like that an LG official reads it, puts it on a bug tracking list and comments "we are on it". That's how other companies do it.
So, where can we find a place to post our bugs so that they find their way to the developers?
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By Arunan sP
Please bring DTS codec in TVs after C9. I own a cx 55 oled and most of the movie collection is in DTS audio and heard a lot of them who own TVs after C9 have this missing. Please make DTS codec available again
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Jacques Champine
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