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Browser update for LG smart tv

DaleeW

Asked by DaleeW,

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DaleeW Newbie

DaleeW

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Posted

We recently purchased an LG Oled TV:  OLED55B6P

We tried to access our photo library in Google Photos using the LG's web browser. We initially got access but after a few minutes we were kicked out and a message advised that we had to "Update the Browser" and links to the major browsers appeared. When we selected any of the browsers and attempted to upload a browser update we were informed by another message the this tv "Does not support downloads".  We can no longer open Google Photos.   Other sites seem to be accessible through the browser - the only one we can't access it seems - is Google Photos.

Questions:
1.  How do we update the LG's browser so that we can access Google Photos?

2.  Is there any other way to access Google Photos?

Our computer is an iMac and we have iPads and iPhones.

Any help would be greatly appreciated.

Thanks!

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LG Man Newbie

LG Man

Posted
Posted

I have the exact same problem and question.  Someone needs to answer this.  An update is needed that either allows the user to update the Chrome browser or an updated browser needs to be be included in the next FW.

Thx!

 

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Lefcoasdave Newbie

Lefcoasdave

Posted
Posted

I recently bought an LG 43UN7300 AUD to replace a failing plasma display in our kitchen. We also have a larger Sony smart tv in our living room. We are about to cut the chord with Directv. I have been trying for a couple of days to get our Amazon Prime video account to work on the new set. I have come to the conclusion that Amazon Prime requires a newer version of the Google Chrome browser than came with the tv and there is no way for we poor purchasers to update it. LG is about to announce the release of webOS 6 in their newest models and it is not yet clear whether they will upgrade those of us with "old" (< 2 months) sets. This kind of customer support is simply an unacceptable way to do business. I sure hope they fix what needs fixing!

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