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Super uhd TV 49uh770 unable to play portable hdd

Anilkigal
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Anilkigal Rookie

Anilkigal

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I own LG's super Uhd TV 49uh770t, when I try to play my 500 gb and 1tb portable HDD which only have audio and video in them no text ms office file it read this HDD after half and hour and most of time TV restarts it self while playing hdd

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