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By akhil7j
I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
Sorry for the long port, may be my frustration of 3 days with no luck.!!
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By Ramesh Chand Vishwakarma
It is unprofessional on part of LG TV that they do not resolve the basic issue of adding app gCmob in their app store.
My 50UT80506LA LG WebOs TV does not support my office security camera system via wifi to TV. We need (gCmob app) in list of app.
I can't connect my office camera via Wi-Fi to LG-TV. No body in LG TV technical team is proactive in resolving the issue of customer. They are more happy to befool the customers, rather than looking for technical solution through wider thinking.
Please talk to you top management and make a visit to our office to understand the customers plight..
Please respond to customers needs.
Regards,
Ramesh Chand Vishwakarma
MD/CEO
DeGicon Pro Iternatiuonal Pvt. Ltd.
Noida, UP
+91 9910246766
Receipt of LG TV from Om Prakash Yadav.pdf
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By Guest
I recently bought a new router (Unify Dream Router) and after a couple of weeks of struggle, I managed to set it up with my ISP's VDSL connection (FFTC) using a third party modem in bridge mode (NETGEAR D6400).
Everything seemed to be working fine until I realised I couldn't open the Netflix app on my LG Smart TV. After a bit of investigation, I realised nothing except for YouTube and the Browser was working. Just to make this clear: the WiFi connects fine, I can access all websites through the LG Browser, and I have no issues with YouTube, but nothing else works.
All the regular streaming apps fail to open and, most importantly, the LG Content Store fails to load. Before I fixed my network, the tv was working fine. If I switch to my phone's hotspot, everything works fine.
Things that I've tried:
factory resetting the tv leaving the tv unplugged to delete cache using google's DNS on the TV using a wired connection Having said so, I am so lost that I would be happy to try anything again.
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By Trung Hiếu Trần
Specs: LG OLED 55C3
Router speed: 250mbps
System: webOS 2.3
I have an issue with the connection when testing the speed via the web browser in webOS. Both Ethernet and Wi-Fi connections (I also used 5 GHz) have very low speed: 17 Mbps. I tried changing to use USB to LAN (USB 2.0) to at least reach 100 Mbps, but it doesn't seem to be working.
Any ideas on how to fix it?
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Question
jonny
My TV is connected through the WiFi only, however everytime when I turn it on I'm getting annoying screen "No signal detected..".
How to disable it?
8 answers to this question
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