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Dear Sir,

I have TV LG model 43UH670 and facing a problem when using the website such as YouTube.. etc. when I am watching  series or movies the app. is closing and massage appear as following:

" this app. shall restart to free the memory"

I need to resolve this issue ASAP. it is annoying me and my family.

Note that I made a rest for the TV as a preliminary solution before sending you this massage and still facing the same problem. kindly help and thanks in advance.

Mohammad Salem

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