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YouTube Restarting to 'free up memory'
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By Batman
Device Name:- [LG] webOS TV QNED756RA
Product Name:- LG 43QNED756RA AEK
Product Number:- 95734309GGP74EKFLJP
Serial Number:- 309MAUAGGP74
webOS TV Version:- webOS24 / 9.2.1-42
Programme Mode:- Antenna
Software Version:- 23.21.30
Recently while watching TV, the screen goes blank and then this message appears 'The app needs to close to save memory' then the TV reboots to the program being watched.
Any help and information as to what causes this would be appreciated.
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Contributed by LG India
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By Lee Magee
I just purchased the LG UHD 43UP76 advertised as real 4k however the YouTube App is running at 1080p. Which means 4k content is downsampled to 1080p then reupsampled to fit the 4k pixel grid and the image quality is awful.
i assume WebOS runs at 1080p and simply upscales to 4k on low end 4k TVs, this same with high end TVs??
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By Will M
For the past few years I have been using a 2nd generation Apple TV to watch YouTube videos on my LG Smart TV, however as of today Apple have disabled their YouTube app for this particular device.
I presumed I would be able to use a YouTube app on my TV to continue watching videos in this way, after all has anyone ever heard of a Smart TV without a YouTube app? Since most new TVs are smart TVs these days most people I know have one and they all have the capability to play YouTube videos, usually you don't even have to download the app as it is one of the ones that comes pre-installed.
However I cannot find a YouTube app in the LG content store. I've not really tried to install new apps on my TV since getting it so I don't know if I'm looking in the right place, or it is one of those things like with smartphones where there are multiple places you can go and download apps from.
Bizarrely though, despite there being no YouTube app, there is a YouTube kids app, so it's not like LG have never heard of YouTube or anything, they just don't seem to have realised that people other than kids watch videos on it.
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By David Joseph
Since the start of this month using youtube is just hectic after one music its followed by an add, try watching something its like watching a series of ads, kindly add something on the web OS to manage this or if anyone has a solution kindly share
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Martlea
Why does YouTube keep 'restarting now to free up memory' and how do I fix this very annoying bug in the WebOS or TV?
Thanks everyone for your suggestions, answers. Tend to agree with Petevick as I usually don't have any other 'apps' running in the background to take up the very limited memory. Have contacted LG support via clunky email page and had one reply so far which also said to check for open apps or - wait for this - if it only happens with YouTube 'app' then it is their problem and I should contact YouTube for a fix!
Not very helpful, ignores the many consumers with similar issue and gives no indication of a future firmware fix.
Looks like LG are another 'couldn't care less' TV manufacturer selling overpriced TV's on the back of 'Smart' features that don't work properly and are unlikely to be kept up to date.
Will remember this next time I need a new set.
Edited by MartleaNew informaton, response.
2 answers to this question
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