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Solved - cannot download User Agreement
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By Joe C
Since the Web OS update last week, the line on the Home Screen with all my apps has changed. Now Apps is the first one in the line. I do not want it there, but cannot move it. If I go to the end where it shows Edit Apps, I can click on any app to move it or delete it. But, the Apps icon is grayed out and cannot be moved. My neighbor has the exact same model I do -- LG OLED 653PUA -- and it is not like that on his tv. He can move the App icon anywhere he wants. This is very annoying as it defaults to the Apps icon when I click on Home and then I need to click to get to YouTube TV, which until the update was always first in the line.
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By Muser
Hello,
I regently got the LG 43UF6409 and have been pretty happy with it so far.
When I tried to open netflix or the LG conten store, it's starting to load the user agreements- those could not be loaded due to a server error(loose translation from german). If I retry to load those, it does not load either.
I've reset the TV to factory reset and it gives me the same error. It's connected to the wifi, shows me that it is connected to the internet but still won't load the user agreements.
Also tried to look for software updates (it's 3.20.40)- if I try to look for updates, it could not find any.
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By starwoodtech
I have an optical plugged into a hearing aid box. I also have an LG S95QR sound bar plugged into the eARC.
Works fine in eARC. When I try to select the optical + TV option for output, it switches over ok for about .5 seconds, then automatically switches back to the eARC output without me doing it.
Does anyone know what it might do this? Why can't I change my output if I so choose?
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By Peter Steinmeijer
I can't connect my LG ThinQ app to Google Home app.
When I try I'm 'told' that no compatible appliance is found.
But my tv, the LG Web OS TV UM7100PLB ( 2019 ), is in the LG ThinQ app. I even reinstalled it.
This probably is not a new subject, but, if this question has ever been answered, I can't find a solution.
Is my TV too old ?
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By Peter Payne
I have a LG CX 55 2023 TV and like it. I use it for work, and the dimming-after-1-minite feature is super frustrating. So I used the instructions here (
link hidden, please login to view) to turn off TPC, GSR and scrolling. It worked well and I was happy. But when the TV turns on a few hours, I've got an ugly window saying "Factory Mode: Press INSTOP to go to User Mode. Press Green Key 7 times to go to User Mode (user remote control.)
I hate this menu, and I hate having the ability to turn off zoom on a TV I'm using for work or youtube. Can anyone help me solve this issue and get rid of the monitor? I have another LG TV purchase on hold while I determine if there's a way to do this to my satisfaction or not. If they really have messed up LG TVs by making no way to turn off the dimming, I will also find a way to return my current TV to Costco despite having used it for six months.
When I tried this before, I learned that the INSTOP button will do a complete factory reset. This is NOT what I want, unless I really have no way to turn off the dimming. In which case I will cancel my other LG monitor purchase and make other plans.
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Richie Calabia
I am using PLDT Fibr
Under advance settings of your connection, change your DNS to 8.8.4.4
Thanks to Sir Poi of LG Philippines Customer Service
1 answer to this question
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