remote control disabled, most of function in setting menu gereyed out.by using smartify LGremote app

[Amin Azmoodeh]

Hello everyone  ,

 

TV model :55EG9200

webOS  2.2.1 -1338 ( beehive-biscayne )

My original remote control doesn’t work and only able to turn it on/off also initial setting greyed out account management gereyed out non of remote app on phone can be pair 

I’m really disappointed 

can you help me and get it touch,,,and the picture below shows my tv’s publis display setting is enable( ON )

After a day , I have been in my friend and I noticed he is using almost the same TV as me ! I downloaded smartify LG remote back ! I checked if this menu be On ( Enable ) as shown in the picture ( public display setting ) everything will be same as my TV .thank you for supporting in advance 

 

[George Hofmeister]

On 27/11/2017 at 10:55 AM, Amin Azmoodeh said:

Hello everyone  ,

 

TV model :55EG9200

webOS  2.2.1 -1338 ( beehive-biscayne )

My original remote control doesn’t work and only able to turn it on/off also initial setting greyed out account management gereyed out non of remote app on phone can be pair 

I’m really disappointed 

can you help me and get it touch,,,and the picture below shows my tv’s publis display setting is enable( ON )

After a day , I have been in my friend and I noticed he is using almost the same TV as me ! I downloaded smartify LG remote back ! I checked if this menu be On ( Enable ) as shown in the picture ( public display setting ) everything will be same as my TV .thank you for supporting in advance 

 

Have a look at this video:

Towards the start of the video he mentions a couple of remote control/TV reset button combinations you can try.

[Amin Azmoodeh]

I did ! Remote is work but able to turn on and off as I mentioned