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Stuck on loading screen after factory reset

jvgama

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jvgama Newbie

jvgama

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Hey everyone, I think my TV is screwed up :(

After having some issues with the YouTube app on my LG 49UF6800, I read on LG’s support page that doing a factory reset should solve the problem. So I did that, the TV quickly rebooted and started showing a grey screen with three colored dots going in a circle, as if it was loading something. The thing is: this loading is endless. It’s been going for almost an hour, I’ve already tried unplugging it, but it goes right back to the grey loading screen. The only button that works on the remote is the power, as well as the mouse cursor.

Any ideas on how to fix this?

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jvgama Newbie

jvgama

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I’ve tried booting it with a flash drive containing the latest firmware connected, but nothing happened. I ended up contacting LG support, that had a local store come get the tv and check what’s wrong, and according to them, the main board needs to be replaced.

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