Quantcast
Jump to content

Follow along to stay updated on LG's latest launches!
  • 1

LG store is not working

kingroy

Asked by kingroy,

 Share

Question

kingroy Newbie

kingroy

Posted
Posted

Can not access to my LG store. After click on it going to load, but redirecting to previeous page. Also can not access to my LG store account. Any suggestions? 
Model 42LB6520-TB.
Best,
Constantine

16 answers to this question

Recommended Posts

  • 1
Pannatat Sirirug Newbie

Pannatat Sirirug

Posted
Posted
10 hours ago, Peter Lewis said:

I seem to have the same problem.  When I try to launch the LG Store, the log appears and then disappears, this repeats three times and then it goes back to the TV show that was displaying before I started.

I have a 60LB6500 in Australia.

@Pannatat Sirirug suggested Reset to Initial Settings - what does that actually reset?  Will it reset and/or delete  my applications (eg Netflix)?  Given I cannot access the LG Store, if the reset deletes Netflix, and does not solve the problem, that would leave me in a real mess.

Thanks.

My screen after Factory reset (may required few restart)

I had to re-log in to my Youtube account

, and re-sign in Netflix with e-mail address

,Enjoy :)

IMG_20180805_012434_HDR.jpg

  • 0
George Hofmeister Mentor

George Hofmeister

Posted
Posted
15 hours ago, kingroy said:
 

Can not access to my LG store. After click on it going to load, but redirecting to previeous page. Also can not access to my LG store account. Any suggestions? 
Model 42LB6520-TB.
Best,
Constantine

The store is regional; so can you let us know where you are in the world please?

  • 0
kingroy Newbie

kingroy

Posted
  • Author
Posted
3 minutes ago, George Hofmeister said:

The store is regional; so can you let us know where you are in the world please?

I'm in Armenia. I've bought  it in Dubai 12.11.2014.  It is for African countries, but I need to change it to CIS region. Other issue is when I try to register TV here

link hidden, please login to view
this site can not recognize the product even when I add it manualy. I've not change settings with ez adjust or something like that, but honestly want because there was no interesting apps in LG store for me, when I reached it in the last time. So please if you can gie me any suggestion to change it, give it.   

  • 0
Zuheily Caban Newbie

Zuheily Caban

Posted
Posted

Í cant open the store..i cant install or  open anything. The apps need actualization but the LG store it's loading  and come the gray color and it's all.  Don't let me register the TV for enter the email account.. Only let me see if I open the browser.. It's the only thing that is functional. I live in Puerto Rico and the ubication in the TV is United States that is correct.  

  • 0
Peter Lewis Newbie

Peter Lewis

Posted
Posted

I seem to have the same problem.  When I try to launch the LG Store, the log appears and then disappears, this repeats three times and then it goes back to the TV show that was displaying before I started.

I have a 60LB6500 in Australia.

@Pannatat Sirirug suggested Reset to Initial Settings - what does that actually reset?  Will it reset and/or delete  my applications (eg Netflix)?  Given I cannot access the LG Store, if the reset deletes Netflix, and does not solve the problem, that would leave me in a real mess.

Thanks.

  • 0
Usman Cheema Newbie

Usman Cheema

Posted
Posted
On 8/4/2018 at 12:46 PM, Peter Lewis said:

I seem to have the same problem.  When I try to launch the LG Store, the log appears and then disappears, this repeats three times and then it goes back to the TV show that was displaying before I started.

I have a 60LB6500 in Australia.

@Pannatat Sirirug suggested Reset to Initial Settings - what does that actually reset?  Will it reset and/or delete  my applications (eg Netflix)?  Given I cannot access the LG Store, if the reset deletes Netflix, and does not solve the problem, that would leave me in a real mess.

Thanks.

I have exactly the same dilemma. Did you get any solution?

  • 0
Peter Lewis Newbie

Peter Lewis

Posted
Posted

In the end I talked to LG tech support and they assured me that Reset to Initial Settings would not delete the Netflix app, so I did.  Initially it appeared it had deleted the Netflix app, but I suspect it may have reappeared after a while or after a further restart, but in any event, yes it did fix the issues with the store so I was able to re-download the Netflix app and other apps.

I wish there was a way to “back up” your TV, but given there isn't, resetting seems to work if you're brave enough to try it.

 

  • 0
Lguser51 Newbie

Lguser51

Posted
Posted
On 4/9/2018 at 3:20 AM, kingroy said:

I found a easy fix. My problem was simple the time was wrong on the system. When I went in and set the time to automatically it fixed my problem instantly 

  • 0
Sheila weber Newbie

Sheila weber

Posted
Posted

I cannot connect to my LG store I cannot download any apps every time I try it says check network connection but I’m connected to the Internet through Wi-Fi and then it tells me to retry or network settings the error code is 105

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
 Share
Go to question listing

  • Similar Topics

    • Ahmad Baeisa
      No content store pf50kg
      By Ahmad Baeisa
      I bought an lg pf50kg  smart projector and can't find netflix, youtube and no app store so i paid for a projector that should be smart and ended up having a normal one this is cheating lg .
    • Roy Brown
      Sky News stopped working after the webOS update
      By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • akhil7j
      Network connection issues. LG Content store doesn't connect.
      By akhil7j
      I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
      It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
      Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
      I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
      My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
      My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
      I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
      Sorry for the long port, may be my frustration of 3 days with no luck.!!
       
    • Puja aingh
      Watcho app in LG content store
      By Puja aingh
      Dear LG Team
            Kindly watcho app available in LG content store as soon as possible 
       
    • Solution For That Pollution
    • sudar shan
      SunNxt not working in LG
      By sudar shan
      SunNxt app freezes and does Not work on any LG TV since over 6 months now. Neither Sun or LG is fixing the issue and customers suffering. Poor

  • Similar Tagged Content

WEBOS FORUMS

MORE SECTIONS

FOLLOW US ON

×
×
  • Create New...