By
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
By RJ Fischer
By Regis Wheeler
By JasonB
By AMK
By jcol5786
Question
antunes20
Hello,
I recently bought a LG OLED B7 and I'm facing some issues while playing H.265 content. Initially I thought the problem was in the content that I was trying to play, but after some tests I realized that the problem should be in the tv (probably the decoder).
You can check the issue here:
As you can see, sometimes there is a kind of image distortion.
I thought the problem was DLNA, so I tried to reproduce the same content over USB but the problem remains. I asked a friend of mine to reproduce the same content in his Samsung TV and he is not facing any issues at all.
here is some video info about the source
CODEC : HEVC
TYPE : 2160p (Progressive)
FRAME RATE : 23.976 fps
DISPLAY ASPECT RATIO : 16:9
FORMAT PROFILE LEVEL : Main [email protected]@High
BITRATE : 48.3 Mbps
WIDTH x HEIGHT : 3840 x 2160 pixels
COLOR PRIMARIES : BT.2020
AUDIO (1)
CODEC : TrueHD Atmos
LANGUAGE : English
CHANNEL(S) : 7.1
BITRATE : 4769 kbps
SAMPLING RATE : 48 KHz
BIT DEPTH : 24 bits
Does anyone else have this problem?
Thanks in advance
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