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webOS apps always crash


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Posted

Whenever I run Netflix or YouTube, the TV is restarting itself every 10 mins. Sometimes, it just freezes. 

I also tried resetting the TV to factory settings. Same issue after few hours.

I also tried using Chromecast and has more frequent crashes.

TV Model: LG 49UJ654V with latest firmware update

Please help. Thank you. 

2 answers to this question

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  • 0
Posted
10 hours ago, Ryan001 said:
 

Whenever I run Netflix or YouTube, the TV is restarting itself every 10 mins. Sometimes, it just freezes. 

I also tried resetting the TV to factory settings. Same issue after few hours.

I also tried using Chromecast and has more frequent crashes.

TV Model: LG 49UJ654V with latest firmware update

Please help. Thank you. 

Is this a new TV?  If not new and you are experiencing the same issues with your Chromecast have you looked at your network setup?

  • 0
Posted

It is not a brand new tv. 

It is connected to a wired connection and the router is just inches away.

If I use Chromecast on my other old standard tv, it can play smoothly. 

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