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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By atcronin
I remember when I first bought the TV in Nov '23, it would switch into PC mode (setting the HDMI input to PC) automatically when first connecting my RTX 4090 PC. This behaviour was fine as the TV was indeed being used for PC Gaming.
On my RTX 3050 HTPC I could disable PC mode by changing the input back to HDMI1. This would restore all picture settings options. This change would persist until the HDMI cable was physically disconnected/reconnected. Again, this behaviour was fine for my HTPC where I preferred having access to all the picture settings options vs 444 passthrough.
Now PC mode is reactivated after every Cold Boot (Shutdown > Power On) but not from Warm Boot (Restart).
It is a 'silent' PC mode as the input label does not change back to PC, however the same picture settings are greyed out like in PC mode. Switching the Input label from HDMI1 to another non-PC type disables PC mode again and restores the full picture settings.
I was using the RTX 3050 in my HTPC for a few months after I purchased the TV and did not experience this issue. After a few months I switched to the RX 7600 and continued to not experience this issue. I recently tried going back to the Intel iGPU on the HTPC and discovered this issue. I thought it might be an intel bug, so I reinstalled the RTX 3050 and found the issue again. I've gone back to the RX 7600 as it does not suffer this issue.
I have Game Optimizer options disabled (VRR, Freesync, ALLM), 444 Passthrough Disabled, QMS Disabled.
Intel and Nvidia GPU options tried:
Change output from RGB to YCBCR = no effect
Disable "Text Content Processing" on intel = no effect
Change "Content type reported" on Nvidia = no effect (Movie does activate film maker mode)
Testing performed on Win11 24H2, however also experienced the issue when testing LibreElec(Linux Distro for Kodi) on the intel iGPUs (didn't test Nvidia in LibreElec as unsupported).
Affected GPUs: UHD Graphics 730 on Intel i5-11400 and i3-12100, Nvidia RTX 3050
Unaffected GPUs: AMD RX 7600, Nvidia GT 1030
I've noticed that on the RX 7600 and GT 1030 the SPD Info Frame are blank/Unknown.
While on the UHD 730 - Product Description: PC, Vendor Name: Intel, Source Info: PC
and the RTX 3050 - Product Description: GeForce RTX 3050, Vendor Name: NVIDIA, Source Info: PC
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By Pranay Mokida
I’d love to see a new feature in the next software update where the sound mode automatically adjusts based on the app being used. For example, when opening music apps like Apple Music or Spotify, the sound mode could switch to Music Mode, and for streaming apps like Netflix or Prime Video, it could switch to Cinema Mode.This addition would make the user experience so much smoother and more convenient!
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By Cody94549
We are able to EDIT some of the functions that are in the initial SETTINGS screen. However other functions that are layers deep into the settings are unable to be dragged/dropped into that EDIT function. Like ASPECT RATIO. To get to that feature requires a long list of clicking things. It is a function that we use a LOT in order to prevent screen burn-in on these OLED screens. (to be able to watch a channel for extended period of time that happens to have that stupid LOGO or "crawl" along the bottom. Like CNN or MSNBC).
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By Rayden79
I'm having this problem with LG Oled 65c16LA with WebOs Version 03.40.85
When I turn off the TV, it goes into standby mode.
After 2 minutes the red standby LED turns off and it is no longer possible to turn the TV back on with the remote or with the power on button.
It is then necessary to unplug the power supply, wait a few minutes and reconnect it.
So the TV goes back to standby and you can turn it on again. In use everything works.
Is it a software problem? How can I solve it?
Thank you
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Question
CLB65LG
I have an 65 LG TV model 65UJ6300 and every time we turn it on we have a factory box floating around or the Power Only (04.70.25.01) box. This has happened SEVERAL TIMES I chat with LG we do the unplug, reset blah blah blah and it always comes back. So on Wednesday May 2 they sent a repairman out he replaced the motherboard on a TV we have had for 6 months and it was gone until Friday evening when we turned on and got the Power Only box ,we get that to go off by hitting the home button on the remote, then on Saturday evening we turn on and the Factory Mode is back. I chatted today with LG and we did the unplug hold power button on TV for 30 sec then plug back in it was still there so tried the unplug and reset turn it back on and it was gone but I know it will come back in a couple days.
We have direct TV and during one conversation with LG told it was doing that because I was using the DTV remote but that is not the case the factory mode box appears if you use the LG remote.
My son has the same TV and Direct TV and does not have this issue.
Any suggestions????
This is driving me crazy!!!!
2 answers to this question
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