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sound bar sk9y HDMI ARC TV to Sound Bar not working
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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By BGee
On my LG 60SJ850T, Watching Horizon from AppleTV streaming service. Western with some scenes with Apache language being spoken. No subtitles appearing. When CC is on, see “foreign language being spoken”. When viewed on iPhone, there are subtitles. Have tried same movie using chrome cast TV, and casting from iPhone to Apple TV device. Never get subtitles. Verified subtitles work when I stream to same chromecast TV connected to a different TV.
reset LG TV to factory settings after trying all available CC and subtitle settings on TV. Still no subtitles.
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By OliverRC
Up until a few days ago my TV and AVR have been working perfectly since I bought it.
Zero hassles with HDMI and connectivity.
Then I was prompted to update to the latest software version which I did and now often when I switch HDMI (running on 1) it picks up the device name, CEC works but I get “No Signal”… and then nothing.
Just stays on “No Signal”. It is almost as if some HDMI handshake breaks and now the driver is in a broken state.
I’ve found that if I hard power off and power on the device sometimes works but I don’t want to do that every time especially since it’s hard to get to the power.
This really strikes me as a software issue with the latest update as absolutely nothing else has changed in my setup.
I’ve tried:
Different HDMI cables (high quality) Deep colour settings Reset the TV to factory default Different HDMI ports TV
Model: OLED65G26LA / OLED65G26LA.HFBQLWK WebOS TV Version: 8.3.0.2301 Software Version: 13.30.56 AVR & Devices
Marantz SR5015 Nvidia Shield Pro PS5
The setup is the conventional AVR installation as shown in the attached file
Has anyone else experienced this?
Is it possible to revert the software update?
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By bos2prov
One of the annoying aspects of my experience with my model #55UQ7570PUJ LG TV is the short semi-musical sound clip that the TV plays when it’s turned on and off. My golden retriever is often napping and he doesn’t appreciate hearing it. I poked around in the menus and didn’t see a way to turn it off. Any ideas?
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Question
Jose Antonio Campo
Dear Friends ,
Really looking forward to your help and support
My problem is i can not make work the HDMI ARC conection between TV and Sound Bar
So far:
TV LG OLED55B7P-S (latest firmware)
Sound Bar LG SK9Y (latest firmware)
NVidia Shield Pro 2017 (latest firmware in my region, waiting for Oreo)
HD Set Top Box Arris/Motorola (Cable) HDMI
Used the device manager on the WebOS to connect the Sound Bar , assigned HDMI ARC , Simplink , and tried both auto power yes and no, sound test did not work
NVidia shield connected to SK9Y HDMI IN , HDMI OUT (ARC) to TV LG HDMI 2 (ARC)
Works fine image and sound, sound of course is ok as it goes from NVidia to SK9Y directly
HD cable top box to TV LG HDMI 4 and I get no sound from the TV thru the HDMI ARC port (previously establish HDMI 2 (ARC) to sound bar)
I plug in the optical and works fine, Internal tv speakers works fine , BT fine….everything works but the HDMI ARC.
What I am doing wrong? I am worry it may be a HDMI ARC port problem, TV Is about 3 months old, soundbar is about 2 weeks old
Thank you in advance
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