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Roku+ disconnects - no signal

dwsteele41

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George Hofmeister Mentor

George Hofmeister

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2 hours ago, dwsteele41 said:

Roku stick + will work through the menu choice, but when any app content starts to stream, I get a "no signal detected" message. Any ideas?

Is this a new device?  Have you tried it on a different HDMI port?  Are you able to test the Roku on a different TV?

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dwsteele41 Rookie

dwsteele41

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This Roku stick used to work on the LG, but stopped.  I've tried it on all of the different 65C7p HDMI ports.  I've tried another Roku Ultra and gotten the same issue.  I've tried both the stick & Ultra on an older LG OLED and they seem to work.  I 'think' I've narrowed it down to the latest FW on either the Roku(s) and/or the C7p.

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George Hofmeister Mentor

George Hofmeister

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17 hours ago, dwsteele41 said:

This Roku stick used to work on the LG, but stopped.  I've tried it on all of the different 65C7p HDMI ports.  I've tried another Roku Ultra and gotten the same issue.  I've tried both the stick & Ultra on an older LG OLED and they seem to work.  I 'think' I've narrowed it down to the latest FW on either the Roku(s) and/or the C7p.

Hi,

Thanks for the feedback, I noticed that when my Roku 3 updated recently that the YouTube app has become much slower to start.  Sadly that is the thing about tech devices we all expect them to be inter-compatible but there are always issues.

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dwsteele41 Rookie

dwsteele41

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Might be similar, that was about the same time for me.  I have noticed some 'screen flashes', leading me to wonder if it might be a 'renegotiation issue' in terms of matching resolution & characteristics of the content with the LG WebOS processing.  A mis-match in incoming content type could result in slower processing/display as well as a 'black stream'

 

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