Quantcast
Jump to content

  • 0

Amazon hdr content back, but not playing


Question

2 answers to this question

Recommended Posts

  • 1
Posted
On 7/24/2018 at 3:58 AM, dwsteele41 said:

For quite a while, amazon didn't offer hdr content versions in the webos app.  A recent update has brought back the hdr content, but it's still playing in 1080.  Has anyone successfully gotten 4k and hdr to play in the amazon lg app?

I have been playing HDR content since I purchased my TV in late 2016, I cannot say I saw that it had disappeared from then until now.

  • 0
Posted

I have a OLED55E8

DolbyVision and UHD do play but they crash the app. First symptom I have is video freeze with audio continue - then CRASH. I have talked to Amazon Prime but no solution as yet.

My connection is thru Lan and my speeds are 80+ Mbps

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Ahmad Baeisa
      I bought an lg pf50kg  smart projector and can't find netflix, youtube and no app store so i paid for a projector that should be smart and ended up having a normal one this is cheating lg .
    • By akhil7j
      I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
      It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
      Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
      I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
      My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
      My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
      I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
      Sorry for the long port, may be my frustration of 3 days with no luck.!!
       
    • By Puja aingh
      Dear LG Team
            Kindly watcho app available in LG content store as soon as possible 
       
    • By manish_
      Hello,  I am looking for an app through which I can play videos on USB because inbuilt media players do not support all formats. And in some videos I'm facing frame drops or lagging.
    • Solution For That Pollution
    • By Chris Schults
      Everytime when we are watching a program we like very much.
      Suddenly appears on the left side of the screen some Recommended content.
      It takes too great part of the screen, and besides that the content it shows is not what we like too.
      I closed my account on the telly, but still it shows up every day.
      I can not find a solution for it. 
×
×
  • Create New...