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My WiFi is connected but I cannot use my apps

Beth_ann

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Beth_ann Newbie

Beth_ann

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we just recently got WiFi and it's connected to the TV, at least it says it is,, but I cannot get even the content store app to open. I thought the firmware might need to be updated but it tells me it's 'unable to check for updates' but my WiFi says it's connected! my software version is 03.15.55

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