No Updates - Why should I recommend or buy a TV from LG?

[Deepak Suresh]

I was hoping to receive updates for the Shitty WebOS from LG (for TV Model 43UJ752T ) for the past 6 months..

But Still the WebOS version is 3.7.0 

As per wikipedia the latest LG WebOS version is 04.70.85 (TV)

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I dont understand why my TV model is not receiving updates

[George Hofmeister]

The update for my TV took many, many, many months to upgrade OTA, what the criteria for it happening is beyond my range of knowledge.  If you really want the upgrade all I can suggest that is do download it and install it yourself.

[randysehn]

@Deepak Suresh Ya I gave up and got an android tv box much better. No more WebOS for me. Next tv will be anything without it. 

[Deepak Suresh]

@randysehn Great !dea... Thank you!  I will go for Nvidia Shield android box.. It is good for gaming as well.. This LG WebOS has nothing in it, but the price is too high.

Next time I will buy a 4K TV without any smart features and smart OS .. and connect my Android box with it to make it as a Smartest TV.

[Deepak Suresh]

@George Hofmeister Sorry. I don't want WebOS anymore.  Can I install Android TV OS on LG TV?

[George Hofmeister]

2 hours ago, Deepak Suresh said:

@George Hofmeister Sorry. I don't want WebOS anymore.  Can I install Android TV OS on LG TV?

No, you will just have to live with what you have and plug in your chosen device of choice in to it.

[Deepak Suresh]

@George Hofmeister ok. Thank you!

[PeterV]

4 hours ago, Deepak Suresh said:

@randysehn 
Next time I will buy a 4K TV without any smart features and smart OS .. and connect my Android box with it to make it as a Smartest TV.

You will have a hard time finding any TV without some smart functions but that should not be a problem. Just buy the TV with the best screen for the best price and don't use any of the smart functions.

You can even do that now 🙂 

[randysehn]

Any other tv has android on it. Just LG went with webos. And will not fix it to do what android has done for ever. 

[ebresie]

While I can understand frustration for lack of updates, keep in mind that there are a lot of TV models each with separate capabilities and specifications. Some may lend themselves to being upgradable while others may be unable.

It does cost money to support TVs and electronics. At some point there is an End Of Life (support) that companies have to consider.

A similar comparison could be made to Android or iOS devices which are no longer able to be upgraded to a new OS version. While it may be possible in some ways to move around some of these limitations, there is a risk.


Sent from my iPhone using Tapatalk

[Deepak Suresh]

23 hours ago, PeterV said:

You will have a hard time finding any TV without some smart functions but that should not be a problem. Just buy the TV with the best screen for the best price and don't use any of the smart functions.

You can even do that now 🙂 

@PeterV I am doing the same now..

[Deepak Suresh]

21 hours ago, randysehn said:

Any other tv has android on it. Just LG went with webos. And will not fix it to do what android has done for ever. 

@randysehn Yes. But WebOS's Upscaling feature is awesome... No android TV's can beat that.

[Deepak Suresh]

1 hour ago, ebresie said:

While I can understand frustration for lack of updates, keep in mind that there are a lot of TV models each with separate capabilities and specifications. Some may lend themselves to being upgradable while others may be unable.

It does cost money to support TVs and electronics. At some point there is an End Of Life (support) that companies have to consider.

A similar comparison could be made to Android or iOS devices which are no longer able to be upgraded to a new OS version. While it may be possible in some ways to move around some of these limitations, there is a risk.


Sent from my iPhone using Tapatalk

@ebresie Yeah .. understandable .. Its like an iPhone.. You can't simply install any other custom OS in it as we do for Android Devices. Because, unlike Android devices, Apple Products and LG products which uses WebOS are designed not to support any other custom OS. Though WebOS is beased on Linux.

[Jondan Rothfus]

On 9/17/2018 at 8:12 AM, ebresie said:

While I can understand frustration for lack of updates, keep in mind that there are a lot of TV models each with separate capabilities and specifications. Some may lend themselves to being upgradable while others may be unable.

It does cost money to support TVs and electronics. At some point there is an End Of Life (support) that companies have to consider.

A similar comparison could be made to Android or iOS devices which are no longer able to be upgraded to a new OS version. While it may be possible in some ways to move around some of these limitations, there is a risk.


Sent from my iPhone using Tapatalk

The comparison isn't a wrong one, but most all (credible and capable) phone manufacturers support their phones for at least 2 years with software updates. If they don't, they aren't worth supporting with your business and money.

Likewise, when I buy an LG 4k "smart" TV with IoTV and LG Connect blah blah and then 2 years later they come out with the penultimate "smart" connecting app/feature that requires a software update to webOS 4.0, my TV should receive that update. No questions.

TVs cannot and should not be required to be updated every two years. If that's LG's stance, then I think they're majorly hurting themselves by holding back their customers' capable products. If such is true, they aren't deserving of the money they seem to be cash-grabbing.

[George Hofmeister]

8 hours ago, Jondan Rothfus said:

The comparison isn't a wrong one, but most all (credible and capable) phone manufacturers support their phones for at least 2 years with software updates. If they don't, they aren't worth supporting with your business and money.

Likewise, when I buy an LG 4k "smart" TV with IoTV and LG Connect blah blah and then 2 years later they come out with the penultimate "smart" connecting app/feature that requires a software update to webOS 4.0, my TV should receive that update. No questions.

TVs cannot and should not be required to be updated every two years. If that's LG's stance, then I think they're majorly hurting themselves by holding back their customers' capable products. If such is true, they aren't deserving of the money they seem to be cash-grabbing.

Sadly Smart TV feature improvements and additions are currently moving a such a pace that models from even a couple of years ago are physically incapable of running those new features available on current models.  I imagine that this applies not only to LG but other manufacturers, the only way around this is to purchase a dumb TV and plug a box in to it, a ROKU would be a good choice.  For comparison of how well other manufacturers are doing I like to look around Samsung forums, they are always good fun and the grass is so much greener over there:

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The following article details the issue with YouTube (circa 2015) and iPads (circa 2013) that stopped being able to use the service because Google upgraded things behind-the-scenes. 

Technology, buy it and expect it to be obsolete by the time you have it home from the shop and do not expect it to function as you imagine it will or have the feature set you deem requisite.