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Unable to agree to user agreements

Louise

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Ann Maher Newbie

Ann Maher

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Good luck with all the time wasted looking for an answer,  but whomever said, unplug your tv, anything hooked up to it, and unplug your router should be highly rewarded with a big bag o’ cash.   This worked for me.   I did every option except changing the dns  - that looked too scary, I did re-set, went to every available thing available.   Use my phone as a hot spot?   Come on?   Lg is supposed to be the best and this is something someone had to figure out as an option? Very disappointed with my new tv not being smartly,  and  I was too stupid to know how to agree to a user agreement, was making me think I actually had to hire someone to figure this out.  I am in a learning curve with this, and the smart tv scenario is really defeating, but unplug, wait and find your user agreement and agree to them!   Netflix marathon is happening.

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PLMartin Newbie

PLMartin

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I tried everything — rebooted both the TV and my modem multiple times, even figured out how to locate and change the DNS setting.  Nothing worked UNTIL MY BRILLIANT WIFE suggested that maybe I would need to click "OK" on both the User Agreement button and the Privacy Policy button before it would allow me to access the "Agree" button.  Hah!  The solution turned out to be simple, but not at all obvious or intuitive.  Shame on LG for designing such a mysterious, unfriendly interface.

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