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TV's User Guide DOA!
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By Muser
Hello,
I regently got the LG 43UF6409 and have been pretty happy with it so far.
When I tried to open netflix or the LG conten store, it's starting to load the user agreements- those could not be loaded due to a server error(loose translation from german). If I retry to load those, it does not load either.
I've reset the TV to factory reset and it gives me the same error. It's connected to the wifi, shows me that it is connected to the internet but still won't load the user agreements.
Also tried to look for software updates (it's 3.20.40)- if I try to look for updates, it could not find any.
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By pivotCE
Well, it’s 2024 and technology continues to advance. The TouchPad isn’t new by any means, but that doesn’t mean it can’t be slightly modernized to be more convenient today. Specifically, it is entirely possible to convert the TouchPad’s Micro USB port to USB C for charging and USB storage access. I’ll show you how.
This is a tough mod which requires micro-soldering and modifying a PCB which you will have a hard time sourcing a replacement for without buying another TouchPad. Proceed at your own peril.
Tools for the Job
To do this mod you’ll need a few things for tools and parts. Here’s a list of what I used:
– Needle nose pliers/tweezers
– USB C boards with 5.1k resistors
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– Soldering iron, solder, flux and a hot air station
– Flush cuts
– Dremel with cutting or sanding wheel
– 28 AWG wire or smaller. 30 AWG is pretty good but any wire around 0.25mm to 0.5mm should work.
– Small file and screwdriver set
– Painter’s and kapton tape
– Metal spudger Disassemble the TouchPad
This is where you’re going to want to get that metal spudger out and be very careful not to snap clips. I can’t explain it better than iFixit already did so go check out their and then come back here.
Modify the USB Connector Board by Removing the Micro Port
There are a few ways to remove the Micro USB port. I added a bunch of flux and coated all the connectors in fresh leaded solder and then used a hot air station set to 800 degrees while wiggling the port very slightly with needle nose pliers. You don’t have to be particularly careful here so if you want to cut the port off with the dremel or the flush cuts or just rip it off with the pliers, (I don’t recommend it but…) that’s fine. We’re not using the pads it’s soldered to anyway. You should STILL be careful not to crack the board. Go slow. Be patient.
Trim the USB C Board
We need to expose the USB C port a bit on this board so let’s cut it down. Grab the painter’s tape and flip the USB C board upside down. You’ll see a small trace between the front and rear anchor points on the right side, which we don’t want to cut. Mark the tape just on the other side of that trace like I did. Dremel along the tape line until you get to the port. You can then use needle nose pliers, a flat file, and/or flush cuts to remove the rest of the board from the bottom of the port.
Prepare the USB Connector Board for the USB C Port
We need to slide the port into the old space so grab the painter’s tape again and mark off the area I marked to make room for the USB C port. You can place the port up to it like I did and use that as a guide. Grab your dremel again or a similar tool and cut out what you marked off. When you’re done, the USB C port should slide easily into the groove. It will fit tighter when we add the kapton tape in a later step.
Make Room in the TouchPad for the Added Thickness of the USB C Board
The USB C board will sit underneath the USB connector board so we have to make room by trimming away the plastic underneath. For this you’ll need to use flush cuts or any other tool you have to chip away. You could use the dremel for this if you’d like. Be careful to not go beyond the first inner layer. Beyond that is the outer shell of the TouchPad. There’s no real method here, just cut out the screw posts and chip away. Use the pictures below as a guide.
Cut the USB C Hole from the Old Micro USB Hole
To open the micro USB hole enough to fit the USB C port, take a rounded file to the left and right of both sides and just file a little bit at at time. Use a small flat file to widen the top and bottom of the port. This process is just trial and error. File a little and then grab the USB C board to test. The port will need to fit inside the hole a bit so you can push it through from the outside to test the hole size if that’s easier. Note: the USB C board will likely not rest on the bottom of the TouchPad and will float a little. This is good because it makes room for your wires and a little kapton tape underneath.
Tape the USB C Board
Since we hacked away at the USB connector board it’s possible we’ve provided the perfect environment for creating shorts! Oh no! So get out the kapton tape because we’re going to add a layer on both sides. You’ll see how I did it on one side below. Do it on both sides. You’ll also notice how I did not cover those two small square contacts just at the bottom of the tape. That’s because we need them.
Where To Get Power and Data
You’ll see the diagrams below which I’ve marked with VBUS (power), data in, data out, and ground. Obviously the old port is gone and most if its pads, but I wanted to show that both sides of the board have the connections. You could possibly do this mod differently, and if you so choose, hopefully these help.
A quick note: this mod can be done with a 4-pin USB C port. That would give you power and data just like with the USB C board I’m using in this guide, however, a 4-pin USB C board will not charge with a USB C charger (ie USB 3.1). The board I’m using in this guide provides the ability to use any charger because it comes pre-built with 5.1k resistors wired to CC1 and CC2 to ground. This is the trick that tells the USB C chargers to send power to the device.
Solder the USB C Board into the USB Connector Board
This isn’t a “how to solder tutorial” so hit up youtube and find a good tutorial that works for you. In general though, use flux, pre-tin the VBUS, Ground, D-, and D+ pads on the USB C board as well as the points on the bottom of the USB connector board.
Now for the tricky part, I didn’t list it in the Tools section above, but it would really help to have magnification or a digital microscope for this. I have these things and I used both. You might have steadier hands and better eyes than me. The picture below was my first attempt of the three TouchPads I modded, and it’s not my best soldering work, but fundamentally, this is what yours should look like.
Put the Pieces Together
You can use a bit of kapton tape to secure the wires in place a bit more if you’d like but it’s not required. It won’t short since it’s only plastic underneath. This is all press fit into place, but if you’re uncomfortable with that, you can add a little hot glue under the board as you put it back into the TouchPad. You don’t have to put the metal shield back into place if you don’t want to. It’s all a pretty tightly fit and if you find the TouchPad screen isn’t as flush as you want, just leave the metal shield off. A little kapton tape right on top would be fine instead.
Congrats, You Now Have USB C
I did this mod on three TouchPads and each one works fine with any USB charger I could find, including USB C port having USB 3.1 chargers. I can also confirm the data connection works just like it should to connect via USB mode on PC. Sadly, this doesn’t do anything to stop webOS from telling you the charger you’re using isn’t the original TouchPad barrel charger, but you can make a custom cable to stop that which I’ll cover in a future article on pivotCE.
#webOS4ever
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By Peter Payne
I have a LG CX 55 2023 TV and like it. I use it for work, and the dimming-after-1-minite feature is super frustrating. So I used the instructions here (
link hidden, please login to view) to turn off TPC, GSR and scrolling. It worked well and I was happy. But when the TV turns on a few hours, I've got an ugly window saying "Factory Mode: Press INSTOP to go to User Mode. Press Green Key 7 times to go to User Mode (user remote control.)
I hate this menu, and I hate having the ability to turn off zoom on a TV I'm using for work or youtube. Can anyone help me solve this issue and get rid of the monitor? I have another LG TV purchase on hold while I determine if there's a way to do this to my satisfaction or not. If they really have messed up LG TVs by making no way to turn off the dimming, I will also find a way to return my current TV to Costco despite having used it for six months.
When I tried this before, I learned that the INSTOP button will do a complete factory reset. This is NOT what I want, unless I really have no way to turn off the dimming. In which case I will cancel my other LG monitor purchase and make other plans.
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By News Reporter
Featuring a 21:9 Aspect Ratio Screen, LG’s Latest Smart Monitor Is Perfect
for Productivity and Entertainment
SEOUL, July 24, 2024 — LG Electronics (LG) is launching its latest LG MyView Smart Monitor (model 34SR65QC),1 a 34-inch display with a unique form factor and a range of features for better productivity and entertainment experiences. This marks the company’s first smart monitor featuring a curved, 21:9 aspect ratio UltraWide screen, offering an expansive desktop display solution for customers seeking improved workflow, enhanced viewing immersion or both.
The newly-released LG MyView Smart Monitor boasts a 34-inch WQHD (3,440 x 1,440) resolution2 VA panel, delivering 300 nits of brightness, a wide viewing angle and 99 percent coverage of the sRGB color gamut. These specifications, combined with the screen’s 21:9 format, make the LG MyView an excellent ‘side-by-side’ desktop companion for office workers, developers and other digital professionals.
The 34SR65QC facilitates greater work efficiency courtesy of its elongated, high-resolution display, useful screen-organization features and support for various home-office apps. The 21:9 UltraWide display provides additional screen-space, allowing users to keep multiple tabs and windows open at the same time and arrange them optimally using the built-in Screen Split function. What’s more, users can take advantage of apps such as mail, online document editors and cloud storage directly on the monitor without having to connect to a PC or laptop. The extra width of the 34SR65QC enables users to operate productivity apps in full screen (16:9) mode and still have enough room for helpful generative AI tools, which can be conveniently pinned to the right-hand part of the display in a smaller-sized (5:9) window.
The 34SR65QC is also ideal for those seeking a movie theater-like experience at home. Its UltraWide display allows users to enjoy 21:9 content as it was meant to be seen, eliminating the letter-boxing needed to preserve the aspect ratio on conventional 16:9 monitors. This new model is the first in the LG MyView lineup to allow the streaming of video captured in the 21:9 format, bringing a cinematic feel to broadcast content and giving users a real sense of being part of the action.
Like all LG MyView Smart Monitors, the 34SR65QC comes equipped with the LG webOS platform, which provides access to a wide range of content services including Netflix, YouTube and Prime Video, along with personalized viewing recommendations and intuitive navigation. For even more superb content options, users can head to LG Channels – LG’s free, premium content service – and browse more than 300 channels3 spanning categories such as movies, news, sports, drama and children’s programming. Additionally, with AirPlay 24 and ScreenShare5 support, users can stream or mirror content from their smartphones, enjoying all their go-to mobile apps and games on the monitor’s large, curved screen.
The 34SR65QC comes with a handy remote that provides basic functions such as power and volume control. It is also compatible with the LG Magic Remote,6 which delivers user-friendly features such as AI Concierge and one-touch access to popular streaming services including Netflix, Prime Video and Disney+. The AI Concierge, activated by pressing the Magic Remote’s microphone button, recognizes different voices and recommends content based on each user’s viewing history.
Furthermore, once LG MyView Smart Monitor has been connected to the LG ThinQ smart home platform, the ThinQ app can transform the user’s smartphone into a remote offering both touch- and voice-control capabilities. For additional convenience, users can manage monitor settings and navigate and search webOS using a keyboard and mouse.
“By expanding the LG MyView Smart Monitor lineup with our new 34-inch curved UltraWide model, we are providing consumers with a comprehensive productivity and entertainment solution,” said YS Lee, vice president and head of the IT business unit of LG Business Solutions Company. “We will continue to introduce versatile smart monitors that combine innovative designs with premium performance and practical features.”
LG MyView Smart Monitor is launching globally starting in the U.S and Korea in August, with availability in other markets to follow soon after.
# # #
1 LG MyView Smart Monitor is available in two versions: one offering tilt- and height-adjustability (model 34SR65QC) and one providing tilt-adjustability (model 34SR60QC). All other technical specifications, features and capabilities are common to both versions.
2 Wide Quad High Definition resolution.
3 Channel and program availability on LG Channels may differ by region.
4 To use AirPlay and HomeKit with this monitor, the latest version of iOS, iPadOS or macOS is recommended.
5 Supported on Android or Windows 8.1 and above.
6 LG Magic Remote is sold separately.
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By RussS
Similar to what TIVO offers in there guide I would like to see "First Aired" date. That way I know if something is a repeat or not.
Thanks,
Russell
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Question
James M DeLuca
My brand new 75UK6190PUB TV's USER GUIDE seems to have no response once reaching its home page.
I press HOME on the remote . Then select the USER GUIDE app from the bottom of the screen. The home page of the USER GUIDE displays full screen with NONE of the topics highlighted. All attempts to progress in the guide fail including the arrow keys. The only remote button button that works is EXIT (and POWER of course).
Using the USER GUIDE on a Chromebook from the LG website seems to work fine.
I have NOT attempted to upgrade the firmware yet, allowing for the possibility that I am doing an incorrect action.
I forgot to gather my product's S/N & current firmware version when composing this message on my desktop PC, but will provide them upon request. I do not yet have a keyboard and mouse connected to the TV yet, and am using other devices to use this forum.
0 answers to this question
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