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Issue with premium content on zee5 and hotstar app on LG webOS smart TV
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By JasonB
Trying to programme my magic remote to control an Amlogic OTT, however keep getting a ‘temporary issue occurred’ when I try. I’ve been trying for over a week now, so this temporary issue isn’t so temporary!
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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By Ahmad Baeisa
I bought an lg pf50kg smart projector and can't find netflix, youtube and no app store so i paid for a projector that should be smart and ended up having a normal one this is cheating lg .
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By Chris Schults
Everytime when we are watching a program we like very much.
Suddenly appears on the left side of the screen some Recommended content.
It takes too great part of the screen, and besides that the content it shows is not what we like too.
I closed my account on the telly, but still it shows up every day.
I can not find a solution for it.
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By Phil7108
We recently subscribed to Paramount Plus to catch up on episodes we lost when our COX CONTOUR DVR died. Frequently when streaming an episode,the playback will suddenly freeze. If we try to go back, using the "undo" key, we can sometimes get the playback to resume, but it has rewound abp=out 10 minutes. After resuming playback, it will frequently freeze again. My wife is so frustrated, she wants to cancel Paramount. Any suggestions appreciated!
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Question
Prateek Bajpayee
Hi I see issue with opening premium content video on Hotstar and Zee 5 app in india.
All other things work fine but issue only appears for premium content videos.
I suspect us this an issue with LG tv itself because both have similar issue.
I have raised the issue with both hotstar and zee support. Is there any way to reachout and raise a support ticket with LG on this issue.
0 answers to this question
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