Alexa connection
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By akhil7j
I did a refresh of my LG TV 3 days ago. Sold the old LG 47" 3D LED TV and bought new 55" LG Super UltraHD TV with WebOS. I believe, the biggest con of this new TV is WebOS. Its totally frustrating. Sorry for WebOS fans.
It isn't that smart and functional they way it looks. The problem I having since 3 days and being a network engineer, I am unable to solve a network issue myself which is even more frustrating for me.
Ok, let me explain the issue. The TV when installed was connected to LAN cable to my router which has direct internet connection. The TV works and none of the apps were working. Basically TV wasn't able to connect to internet via apps. If i open web browser, it was working fine with all webpages showing correctly.
I'll skip the part of contacting LG support which was useless. All troubleshooting steps like resetting, formatting, changing time zone, location, region was done but no luck. Finally I connected the TV via mobile hotspot and it just worked which gave me the clue that some ports are being blocked by my ISP or router.
My internet setup is this way. Internet cable from ISP -> ISP Modem (can do NAT and work as router) - WiFi Router (NAT, DHCP, etc) -> all LAN clients. I put my LG TV in DMZ, opened all ports, etc but no luck. Then I converted my ISP modem as router and connected the LG TV directly to it and it started working..!!!
My WiFi Router is TP-Link Archer C7 and I was using stock firmware. Thought it was creating issues and I installed DD-WRT, Open-WRT but no luck at all. The apps which were installed in TV when TV was connected directly to modem are still working fine. Youtube, Plex, Netflix, etc all are working but when I open LG Content Store, it just refuses to load.
I am not sure what wrong my TP-Link router is doing. There is something wrong with the LG TV content store. If it requires to open ports, then I would like to know which ones.
Sorry for the long port, may be my frustration of 3 days with no luck.!!
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By Trung Hiếu Trần
Specs: LG OLED 55C3
Router speed: 250mbps
System: webOS 2.3
I have an issue with the connection when testing the speed via the web browser in webOS. Both Ethernet and Wi-Fi connections (I also used 5 GHz) have very low speed: 17 Mbps. I tried changing to use USB to LAN (USB 2.0) to at least reach 100 Mbps, but it doesn't seem to be working.
Any ideas on how to fix it?
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By makem
I have a LG OLED55C14LB WebOS TV in the same room as my xubuntu desktop computer and router.
I have installed Gnome Network Displays on the Linux PC and both machines are on the same 5G network.
When I connect the PC to the TV via WiFi the TV puts up a 'cancel' option and no option to connect. The Network display app only has an option to 'Return' which closes the connection.
If I do nothing and wait the connection times out and returns to the TV program. The TV is obviously waiting for permission to connect.
I cannot see any way to 'accept' the connection via the TV remote. Can anyone tell me how to accept the connection?
In addition, is it possible to have the TV remember the WiFi password? Passwords are complex nowadays and it is a pain to keep having to input it. This make casting your desktop a chore.
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By Trevin
I have an LG 2022 tv that I connected with Alexa. Alexa can change the channel of the tv and turn it off, but when I say “Alexa, turn on the tv” she says “TV isn’t responding. Please check its network connection and power supply.” How can I get the tv to listen to Alexa even when it’s off?
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By Citron2010
Hi, I have an LG 43UN71006LB with OS v4.50.53 (latest)
I want to buy a TV for my mother who has dementia & poor eyesight.
She needs to be able to control the TV with Alexa - i.e. voice only without having to hold a button on a remote down.
I thought I'd test this on my TV and it works very well. I've even set "routines" on Alexa so that saying "Alexa, BBC 1" is a shortcut for "Alex, change the channel on LGTV to 101" etc.
But - it doesn't work for radio channels (channel 704 is BBC Radio 4):
"Alexa, change channel on LGTV to 101" - works perfectly (101 = BBC 1 - a TV channel)
"Alexa, change channel on LGTV to 705" - "that command doesn't work on device LGTV"
It basically won't work with any of the radio channels (700 to 790)
Also tried:
"Alexa, change channel on LGTV to BBC RADIO 4" - "hmm - I don't know that"
"Alexa, play BBC Radio 4 on LGTV" - "I didn't find anything called LGTV that can play music"
I thought I'd try to change 704 to another channel outside of the 700 to 790 range but when I tried:
"The programme number cannot be edited between programme 700 to 790"
I tried playing the Radio on the Alexa then using Sound Share to turn the TV into a Bluetooth speaker - this works really well - except that I can't turn Sound Share on using Alexa:
"Alexa, enable Sound Share on LGTV" - "that command doesn't work on device LGTV"
Anyone have any ideas?
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