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Asked by
Kiran K Telukunta,
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By jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
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By majorusa
Please post here firmware number for your WebOS set including your country or the country where you downloaded the firmware and the model of your tv set:
- 3.23.24 - Romania- 47LB730v
- 3.23.34 - Romania -47LB730v - 21.08.2014 by USB
- 4.30.09 - Romania - 47LB730v - 29.08.2014 - OTA
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By Steve D B
Hi, my LG webOS TV TN520S is running software version 05.45.45 and since then the channel 4 and channel 5 apps are broken. You can start to watch a program but as soon as the first set of adverts start, the app just loops and you cant progress past the adverts. I a wondering if this is because the TV is running the latest version of its software (I've searched for newer versions but none are shown). Has anyone else had this problem and is it possible to install a previous version of the TV's software to see if this resolves the problem.
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By u84six
I haven't searched this forum, but there has to be others who find that tv remote pointer to be extremely annoying. I'm actually surprised that we still can't turn that feature off. Having the cursor/pointer feature isn't even close to the importance of being able to shut off. I mean, how hard is to put one checkbox in the ui to toggle the feature on or off? It seems like a no-brainer, big bang for the buck change that many users would appreciate
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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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Question
Kiran K Telukunta
After updating to 5.10.10, remote short cuts in Youtube does not work any more. Would be great if resolved.
0 answers to this question
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