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By David Daul
My magic remote and my Roku remote stopped working for turning off power so I performed a factory reset after troubleshooting to get the remote working. I am now stuck at the 1st screen of the Factory Reset which says "Press the OK Button(wheel) on your remote." Well... this really stinks because the remote doesn't work!!! I have tried a USB mouse, a new magic remote, other LG Remotes with no luck. I have also tried using the button on the bottom of the tv. And, I contacted support which was just an exercise in redoing everything I had already tried... No Luck!!
This is a Nano Cell 55NANO81ANA which is basically just a big brick now since I cannot even use any of the inputs. Does anyone have a trick for getting past this initial screen???
Thanks for the help.
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By Batman
Device Name:- [LG] webOS TV QNED756RA
Product Name:- LG 43QNED756RA AEK
Product Number:- 95734309GGP74EKFLJP
Serial Number:- 309MAUAGGP74
webOS TV Version:- webOS24 / 9.2.1-42
Programme Mode:- Antenna
Software Version:- 23.21.30
Recently while watching TV, the screen goes blank and then this message appears 'The app needs to close to save memory' then the TV reboots to the program being watched.
Any help and information as to what causes this would be appreciated.
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By AmuLulu
Why did the latest WebOS update 03.51,15 change my home screen settings?
That is very RUDE
It is MY home screen, not yours☹️
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By Maggie
The replacement remote for our lg tv (65uq7070zue) stopped working yesterday while i have kids home on winter break. I ordered a voice magic but even though i checked the specs several times and made sure the model number was specifically mentioned it won't pair and lg says it's the wrong remote. I stupidly reset the tv during this not thinking that it would totally unpair the tv from my phone remote app and it's now stuck on press the wheel/ok screen. I've ordered a lg brand remote but it'll be a couple days and it was supposed to be our movie day. Is there any way to switch the hdmi with it stuck on this screen so we can use the fire stick or playstation? Two universal remotes, one specific to lg tvs, have failed to accomplish anything as well.
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Question
Aimster82
It is stuck on the Netflix screen. The remote does not work, only the power button works. How do I reset the TV?
2017 OLED model
0 answers to this question
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