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Showtime Anytime doesn't work


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We have a relatively new LG smart tv.  Initially when we started up the Showtime Anytime app everything worked fine, but now when we try to watch a show after about 1-2 minutes it either stops and we have a black screen, or it bounces us back to the series menu.  Sometimes we have the twirling gray circle that looks like it's trying to load something and sometimes we don't.  Initially I thought it was my internet provider, but I just tried Showtime Anytime on my Sony TV through an Apple TV and it worked fine.  Any ideas that I'm able to try???  Or is the TV just broken???

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