The DAZN app that came with my new TV works partially. But the feature to watch previous shows (games) called "catch up" has a delay of 6-8 hours. When I select a game that has just completed I get a message in a yellow box, "catch up isn't available yet please try again later" but the thumbnail for the stream is giving an indication that that stream is being viewed. Eventually, after 6-8 hours the feature will run. I have tested the app on Samsung and it works perfectly (as soon as a game is complete it is viewable on Catch up) as it does on my desktop and smart phone. I have discussed this with DAZN and LG customer support and all conclude that the problem lies with LG. The last LG CS person I spoke to promised to send it up the line to Engineering. I hope it doesn't take months for them to fix this bug. Has anyone else encountered this?
You can post now and register later.
If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.
Question
Barnieb
The DAZN app that came with my new TV works partially. But the feature to watch previous shows (games) called "catch up" has a delay of 6-8 hours. When I select a game that has just completed I get a message in a yellow box, "catch up isn't available yet please try again later" but the thumbnail for the stream is giving an indication that that stream is being viewed. Eventually, after 6-8 hours the feature will run. I have tested the app on Samsung and it works perfectly (as soon as a game is complete it is viewable on Catch up) as it does on my desktop and smart phone. I have discussed this with DAZN and LG customer support and all conclude that the problem lies with LG. The last LG CS person I spoke to promised to send it up the line to Engineering. I hope it doesn't take months for them to fix this bug. Has anyone else encountered this?
0 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.