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HDMI ARC Issue with LG C9 and how to fix it.
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By OliverRC
Up until a few days ago my TV and AVR have been working perfectly since I bought it.
Zero hassles with HDMI and connectivity.
Then I was prompted to update to the latest software version which I did and now often when I switch HDMI (running on 1) it picks up the device name, CEC works but I get “No Signal”… and then nothing.
Just stays on “No Signal”. It is almost as if some HDMI handshake breaks and now the driver is in a broken state.
I’ve found that if I hard power off and power on the device sometimes works but I don’t want to do that every time especially since it’s hard to get to the power.
This really strikes me as a software issue with the latest update as absolutely nothing else has changed in my setup.
I’ve tried:
Different HDMI cables (high quality) Deep colour settings Reset the TV to factory default Different HDMI ports TV
Model: OLED65G26LA / OLED65G26LA.HFBQLWK WebOS TV Version: 8.3.0.2301 Software Version: 13.30.56 AVR & Devices
Marantz SR5015 Nvidia Shield Pro PS5
The setup is the conventional AVR installation as shown in the attached file
Has anyone else experienced this?
Is it possible to revert the software update?
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By RJ Fischer
New LG 55" C4, Magic Remote STB setup does not provide for Charter/Spectrum Arius STB model DCX3220? This is a current model STB and previous LG models did provide MR setup for this model.
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By hollean
I've just purchased an OLED48 C44 LA which comes with a US 60T soundbar. I've connected the soundbar to the HDMI earc socket. Because my hearing isn't too good I'd like to also have some heaphones plugged into the 3.5mm socket so that both the hdmi earc and 3.5mm socket have sound simultaneously. I've been into accessablity menu and the listen together option doesn't appear to offer both hdmiearc and 3.5 mm simultaneously. Has anyone found a solution to this problem?
just to be clear, There is a setting which permits TV speakers plus wired external headphones. I just haven't found a setting which allows HDMI earc soundbar plus wired headphones.
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By Regis Wheeler
Apparently, the LG model OLED55CSPUA has an issue with the external device power on/off control. I can configure the IR Bose soundbar well enough, as setup sequence tests it good to control soundbar power. but after exiting the setup, when i press the external device power button on the remote, the TV just wants to cycle through the setup again. It doesn't toggle soundbar power, just cycles back to the setup. i have tried factory settings reset and verified that there are no other devices on the TV.
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By JasonB
Trying to programme my magic remote to control an Amlogic OTT, however keep getting a ‘temporary issue occurred’ when I try. I’ve been trying for over a week now, so this temporary issue isn’t so temporary!
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Question
akhilesh malladi
hi, Friends,
i have finally fixed the HDMI ARC issue.
Apparently some people also had the same issue and couldnt figure out whats wrong.
After reading through AVSForums, I finally understood that LG had a bug in HDMI operation as well..
The problem happens when your TV is already sending sound through HDMI ARC to a AVR and you try to connect additional sources like dth or blueray player to additional HDMI ports of TV and AVR. Once you add additional sources, you might try to use LG's device connector setting to control the device and this is where HDMI ARC stops working.
Solution:
disconnect all hdmi ports of TV and AVR.
Full reset TV and AVR.
Only Connect HDMI ARC port of TV with HDMI ARC OUT of AVR. Enable ARC feature on both TV and AVR. Open LG TV internal app,
and check if sound is coming properly to AVR.
Now you Connect All additional sources to other HDMI ports of TV and nothing should be connected to AVR.
You may use LG device connector setting to configure the magic remote to control them.
MY current setup of TV:
HDMI 1: Airtel DTH.
HDMI 2: ARC connected to Denon AVR 1500H.
HDMI 3: ACT Television(Using this to play hotstar premium content as LG inbuilt APP is not playing it)
Good news:
LG magic remote can control all 3 devices seamlessly and thats a great ease for customers.
I shall appreciate LG for this.
3 answers to this question
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