- 0
Why does LG not list 3rd Party Bluetooth Headsets that are compatible with LG sound sync?
Asked by
Questor,
-
Similar Topics
-
By Fredrik Andersson
Hi,
I have a OLED77C34LA and a pair Bose QC32 II headphones and I have trouble connecting to the tv.
First the headphones works good on my other three devices but the TV has trouble, when I manage to connect they work perfect but when I turn the off on on again the headphones will say they are connected to the TV but the TV most of the time won't give me an option to connect and I remember I got a popup asking if I wanted the use the headphones as output but only for like 3-4 times so far.
Usually I have to plug the power out of the TV for a while and remove the bluetooth device but and it doesn't always work. It's not great spending like 15min to get the headphones to work.
Any ideas what could be wrong?
-
By Gregor Huc
Hi,
I have a Disney+ premium subscription. But if I play a Dolby Atmos Film on Disney+ on my LG OLED G4 (e.g. guardians of the galaxy vol. 3) the Dolby Atmos signal doesn't reach my soundbar (LG ds95qr) which is connected via HDMI cable over eArc. On the TV only Dolby vision Logo is showing. Any suggestions?
-
By ato53
Hello,
I have a new C4 TV.
Here is the problem I am facing, as well as a suggestion for improvement.
When you have an acoustic deficiency, it is much easier to use a headset (via bluetooth).
But the only current option is to switch the sound to the internal speakers when you activate the bluetooth.
It is still a shame to penalize other people who watch TV by no longer allowing the use of a good sound installation that you have (sound bar, ...) because a person needs an acoustic aid.
Would it be possible to add this combination (optical output + bluetooth) to satisfy everyone?
I add that I tried to place an optical splitter to combine the 2, however, there is a bug apparently because as soon as you turn off the headset, there is a white rectangle which probably indicates an error that appears very briefly but every few seconds, which makes TV viewing impossible.
Thanks for the follow-up
-
By Kane Murphy
I have an LG C2 OLED TV. I have noticed that whenever I connect any player (Bluray or Set-top box) through HDMI and watch DV content with Bluetooth earbuds/headphones connected to the TV, the video's DV metadata is out of sync and causes delayed brightness change at every scene cut. In addition to that, I also see this weird outline for any moving objects in the scene as well.
This issue doesn't happen if I watch the DV content directly through the Webos player itself and I have watched a lot of stuff that way. The issue also doesn't happen if I watch standard HDR10 stuff through an HDMI player. It is only weirdly specific to the scenario where the DV content is played through an external player through HDMI and a Bluetooth audio device is connected to the TV. The issue again doesn't happen in the case of DV content playing through HDMI without any Bluetooth device connected to the TV.
It would be great if someone could confirm this is the case with their TV as well, and if anyone has any idea on why this is happening and what can be done to fix it.
-
By janisad
I have an LG 32LJ610V TV.
I would like to connect wireless headphones to it.
I bought a Ugreen CM523 bluetooth adapter and a JBL Waveflex wireless headphones.
The adapter and the headset are connected to each other.
But on the tv i can't set it to play through the earphones.
-
-
Similar Tagged Content
-
- 2 answers
- 527 views
-
- 1 answer
- 542 views
-
- 1 reply
- 2,028 views
-
- 8 replies
- 35,199 views
-
Question
Questor
Question: Why does LG's website say I should check this forum to see if 3rd Party Bluetooth Headsets with work completely and correctly with LG sound sync and WebOS, when LG has not or will not publish a list of which 3rd Party Bluetooth Headsets are tested as compatible with specific LG TV models?
We recently purchased an LG 55UM7300PUA (2019) TV and have a question about which 3rd Party Bluetooth Headsets that are compatible with LG sound sync and WebOS... My wife wants to listen to our 55UM7300PUA TV through a set of Bluetooth Headphones while the TV Internal Speakers are turned off...
It seems that LG's USA website needs to be updated because LG's search results about our 55UM7300PUA model seem incomplete. The LG Tech Support website does not list the 55UM7300PUA as a TV nor Smart TV product and no 55UM7300PUA or 55UM73 manual is listed in search results. I finally found the Owners Manual for our 55UM7300PUA through a Google search, but this PDF Owners Manual I downloaded does not say if our 55UM7300PUA supports LG sound sync or which manufacturer/models of Bluetooth Headsets .
I am disappointed by a lack of technical support from LG in past forum discussions regarding which 3rd Party Bluetooth Headsets with work completely and correctly with LG sound sync and WebOS. LG Technical Support is forcing customers like me to buy Bluetooth Headsets at our expense, they ask us to do their testing with a lack of specific 55UM7300PUA documentation, and they direct us to "refer to headset model names in user guide" that are not simply listed.
Does our 55UM7300PUA support the use of Bluetooth Headphones and is "LG sound sync" required for use with Bluetooth Headphones? Why should we have to test 3rd party Headsets at our expense when LG Tech Support should specifiy which OEM and 3rd party Headsets work with which LG TV models?
4 answers to this question
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.