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Cannot sign in to my Google account in webOS

FG_Rick

Asked by FG_Rick,

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FG_Rick Newbie

FG_Rick

Posted
Posted

Just bought the LG 55UM7300 yesterday. Opened the web browser today for the first time, and wanted to sign in to my Google account. I got this message:

"Couldn't sign you in. This browser or app may not be secure. Try using a different browser. If you're already using a supported browser, you can refresh your screen and try again to sign in."

I tried doing it again using

link hidden, please login to view
but got the same message. Since we don't have options for using other browsers, there may not be a way around this, but I thought I would check anyway. I'm using my secure home wi-fi network. Has anyone else experienced this?

6 answers to this question

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boxer82003 Newbie

boxer82003

Posted
Posted

Similar problem for me, when I try to sign into youtube through the browser not the app. I can browse and watch videos fine but when I try to sign into my account get the same message. I need to sign in to remove the ads

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Lee Jones Newbie

Lee Jones

Posted
Posted

I have the same problem with Google and Google Mail sign in -- but only on one of my LG TVs.

The OLED55B6 suddenly won't sign in anymore, but the OLED65B7 will still sign just fine!!

I think the change was in Google's security code somehow.  They have
recently admitted to blocking some obscure Linux browsers, but haven't
detailed which ones, or why.  I suspect the LG webOS browser may be
one of those.

If so, they only blocked the version 05.30.60 browser in my B6 TV.
The later B7 runs version 05.80.50 and it still signs in normally.

browser-blocker.png

  • 0
Pbac Newbie

Pbac

Posted
Posted

I have the similar problem with my new oled55b9pla. I can not sign into Gmail. The internal webos4.5 browser is rejected by Google. What now... 

 

  • 0
eddydecl Newbie

eddydecl

Posted
Posted

Hallo,

I have the same problem with my LG OLED65C9PLA (purchased in November 2019). 

It worked perfectly for a few months, but sinds a month I have the same problem like you.

Has the problem now been solved for you?

Kind regards

Eddy Declercq

Belgium

 

 

 

  • 0
ljjones Explorer

ljjones

Posted
Posted

Yes.  Mine started working again.  I think it is entirely controlled by Google, though they have never acknowledged it.

For some reason the TV is recognized as an iPhone now.  :-/

 

 

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