By
jcol5786
Hello,
A few years ago I bought a 43" LG Model 43UK6200PUA, manufactured in 2018. I'm from Canada but I purchased this TV in the US. It was a store demo unit on for a great price. I took it home to Canada, set the location to Canada and setup up in our bedroom. It has been working fine with our Fiber TV service as well as Netflix, Amazon etc. We also to have a 60" LG TV in the living room which was purchased in Canada. This TV is similar in age to the one in the bedroom. Recently I started watching the LG channels on the living room TV. I hadn't really paid much attention to them before but now I enjoy them. My problem is that the LG channels do not work on the bedroom TV. I suspect because it was purchased in the US but located in Canada. With the location set to Canada the LG channel guide populates and shows what's on however when I select a program I get the following message.
LG Channels can't be serviced if a user changes 'LG Service Country' from Settings. In order to use LG Channels service, please restore 'LG Service Country' to its condition of original purchase
So if I change the location to the US I get this message.
Sorry, LG Channels is not available in your location. Please set your location to your current location in the settings. If you are in the service area, please visit www.lgappstv.com for help.
As you can see the messages sort of contradict each other also the website mentioned www.lgappstv.com is not working. I suspect that the location for this TV is set to the US at some deeper level. Any help would be greatly appreciated.
Question
rd.prasanna
Hi Team,
i had brought LG 49UJ75 from UAE and now i moved back india,
while tring to change the location to india, its not listed in the TV, when i googled how to change location i came to know it can be done using service remote.
now what code should i enter so that my TV can allow me to select India as my locationa and i can download HOTSTAR which is not availabe in
Area Option : 4971
Continent Index :107
Language & country : JA
HW Steeings : AJ JA IL
these are the current setting in TV.
Kindly provide me the setting which enable india location.
Thanks in advance
Prasanna
11 answers to this question
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