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Can't open the Settings Menu


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Hello,

I have a 55uk6500aua and for some reason, I can't open the settings menu or get it connected to the internet.  I get the 3 swirling balls every time.   I have unplugged it,  no apps will load.  I just don't know if this is a straight hardware failure or if there is something else I can do to fix it.

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Ey up I have exactly same problem - recently tv kept dropping internet so I kept going to settings and re logging on to wi fi - now when I press on all settings I get nothing or 3 balls.

would like some help please

 

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Posted
On 10/17/2021 at 6:35 AM, Muzza said:

Ey up I have exactly same problem - recently tv kept dropping internet so I kept going to settings and re logging on to wi fi - now when I press on all settings I get nothing or 3 balls.

would like some help please

 

 

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