Quantcast
Jump to content

  • 0

LG TV - Crash when open "setting" menu...


Question

Posted

Model 49lf590v

Firmware 3.21.40

 

Trouble:

When i turn on my tv... on the very first time i try to open the "setting" menu all goes in freeze and my tv made something like a self reboot.

on tv i can see the red circle whit the "X" on top right corner... but i can't do nothing... the image freeze and no audio.

after about 2 seconds the screen become completely black.

another 2 seconds and all return working... at this point the "setting" menu can be opened whitout any problem but the crash/freeze & reboot cause a complete reset all list of recent app used or input used.

after the crash the tv say "nothing recent activity"... all it's lost.

 

how i can do for fix this issue? it's someone have a similar trouble on your  lg tv?

7 answers to this question

Recommended Posts

  • 0
Posted
On 7/7/2020 at 1:30 PM, George Hofmeister said:

Hi @DjDiabolik

Have you tried a hard reset?

As (in TV terms it is I believe running webOS 2) you set is now quite old it may be a physical fault and you may need to consult an engineer.

Hi @George Hofmeister

 

Thanks for reply and yes i have tryed to "HARD RESET" my TV from the appropriate option in the menu but also have reapply the first next setup this trouble it's not disappears.

 

What do you mean when you say on tv it's running WebOS 2.x ??? Do you think that two different versions of the WebOS are installed on the TV ?

Unfortunately, because of this "crash" i can check immediatelly after i turn on my tv......... But after that I see WebOS crashing i can see it's correctly reported 3.21.40 it's installed.

 

You know a procedure for example i can do a manually completely hard reset can do myself ?? For example a some ways i can reinstall this 3.21.40 by a pendrive of somethings similar ?

 

Or you know if exist an alternative method to check what version of WebOS it's been running on tv immediatelly after i turn on from standby (before i obtain the explained crash) ?

 

 

 

*EDIT*

And sorry if you can't understand some parts of my reply but i'm not english.. i'm italian and in some parts i use google translator to post inside this forum.....

  • 0
Posted
On 7/15/2020 at 11:50 PM, davexnet said:

Try unplugging your TV from the wall for at least 5 minutes, then retry.

Sorry for late answered............... On the previous week i'm goin in vacation and i can't follow this thread.

 

Return in OT:

On this past week i come out of my home i have turned off my TV from the wall and i come back this past tuesday. I have return on my tv and nothings as change......... the TV continue to crash also as ever do after this recent firmware as been released or installed on my TV.

 

  • 0
Posted
1 hour ago, davexnet said:

See here for firmware download and instructions

link hidden, please login to view

What i need to do ? I have already installed this 3.21.40 and whit a pendrive i can't reinstall same firmware. It's explained also in the pdf manual............

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By News Reporter
      Consortium’s Real-World Labs in Anchorage and Fairbanks
      Aim to Optimize Heat Pump Performance in Tundra Conditions

      ANCHORAGE, Alaska, Dec. 12, 2024 — The Consortium for Advanced Heat Pump Research, the groundbreaking partnership between LG and the University of Alaska Anchorage (UAA), has opened state-of-the-art, real-world-simulated labs to conduct comprehensive studies on cold-climate heat pump HVAC solutions.
      LG and university researchers will conduct studies in two dedicated cold climate heat pump labs located in Anchorage and Fairbanks. These facilities are configured to replicate home environments, enabling a realistic and practical approach to heat pump research. The labs will utilize a variety of LG’s cutting-edge HVAC solutions, including both ducted and duct-free indoor and outdoor units, to assist in the research.
      The work of the Consortium for Advanced Heat Pump Research exemplifies Alaska Governor Mike Dunleavy’s focus on nurturing impactful technology initiatives built on strong public-private partnerships. “Together, researchers from the University of Alaska Anchorage and global innovator LG Electronics are advancing the state of the art in heat pump technology,” the governor said. “These advanced research labs show how new business and investment in Alaska can have a major impact on our nation and the world.”
      “Heat pump technology is integral to HVAC-related decarbonization efforts, and the research conducted at these new labs will help to further drive progress,” said Chris Ahn, president of LG Eco Solutions USA. “This research into advancing progress in heat pump system technology supports the promotion of clean energy advances that are among the primary targets for IRA (Inflation Reduction Act) funding in most states, including those in colder climates.”
      The Cold Climate Heat Pump Labs in Alaska will leverage LG’s cutting-edge heat pump technology to deliver region-specific comfort solutions designed to reduce dependence on fossil-fuel secondary heating sources. In fact, the Anchorage and Fairbanks labs are committed to further enhancing the capabilities of air-source heat pumps to be the primary source of heating in ambient temperatures as low as -40 degrees Fahrenheit.
      The LG Residential Cold Climate Heat Pump, which was just awarded the 2025 AHR Innovation Award in the Sustainable Solutions category, underscores the company’s ongoing research and development efforts for products under cold conditions.
      “The research conducted between LG Electronics and UAA will provide ground-breaking insight into heat pump technology to create the best performing, most energy efficient solutions possible,” said University of Alaska Anchorage Chancellor Sean Parnell. “We’re proud to bring this cornerstone of our university to the HVAC market with LG.”
      The between LG and UAA, launched a year ago, brings together LG experts, university researchers, local industry and government agencies to drive market transformation through research on heat pump technology and electrification. The new labs christened this week will showcase the breadth of LG’s HVAC product capabilities in heating and cooling, setting new benchmarks for energy efficiency.
      The Alaska consortium is an integral component of LG’s extensive network of heat pump research partnerships across Korea, Europe and China. These collaborations collectively form the Global Consortium for Advanced Heat Pump Research, demonstrating LG’s dedication to broadening its research and development programs. LG’s strategic formation of the consortiums has resulted in a robust, global R&D infrastructure, and the wide-reaching approach equips LG with the capability to develop technologies that cater to the unique climatic and housing conditions regionally.
      For more information about LG’s U.S. air conditioning business, visit
      link hidden, please login to view. # # #

    • By AnitaR
      ITVX won’t open up from home page on OLED65C34LA 
    • By denisuu
      Hi all,
      I'm wondering how you can get into the service menu (In Start) on an old LG Smart TV (42LB630V) running WebOS 1.4.  I have a Samsung Galaxy S6 (SM-G920F) with a IR blaster, I have tried sending '0x04FB 0xFB04' to I which should be IR code to enter the menu, but that doesn't work.
      I have also tried entering it with the SSAP-Web, but I get:
      error: 500 Application error {"errorCode":-101,"returnValue":false,"errorText":"\"com.webos.app.factorywin\" was not found OR Unsupported Application Type" The SAPP-Web app does works though, because the TV does respond to Get info
      { "returnValue": true, "product_name": "webOS", "model_name": "HE_DTV_WT1M_AFAAABAA", "sw_type": "FIRMWARE", "major_ver": "05", "minor_ver": "05.90", "country": "omitted", "device_id": "omitted", "auth_flag": "N", "ignore_disable": "N", "eco_info": "01", "config_key": "00", "language_code": "en-GB" } The reason I want to access the menu is because I've enabled DEBUG mode on my TV through the NVM method and I want to enter a root shell trough UART to enable SSH and root access.
      Gaining root access through NVM: 
      link hidden, please login to view
    • By Devaraj
      Whenever I debug the application with VSCode extention with latest version of WebOS_CLI, always devtools.html has been opened..., why? Even I edit the URL is also not working (devtools.html to inspect.html)
      URL: link hidden, please login to view
      Please help me, how to I rectify it.


    • Solution For That Pollution
    • By Ian_AW
      G'day,
      Many apps will bring up an alphabetised layout of keys rather than the more conventional QWERTY keyboard.
      Is there a way of overriding this so that a conventional QWERTY layout can be used?
      Thanks.
×
×
  • Create New...