BBC iPlayer app in LG Content Store

[Halli]

I'm just setting up a friends new LGTV and can't find the BBC iPlayer (or any of the other UK catchup apps) in the Content Store.  Am I looking in the wrong place or doing the wrong thing.

 

The TV (55UN7306) doesn't have the Freeview play facility so I can't use that to help him.

 

Thanks in anticipation.

[Halli]

I've just established that LG don't have agreements with the UK providers to use their catchup apps in their 2020 range of TVs.  This must be a major negative when considering an LGTV at the moment.   

 

Let's hope that "the powers that be " give this the urgency it deserves.

[George Hofmeister]

On 8/1/2020 at 3:46 PM, Halli said:

I've just established that LG don't have agreements with the UK providers to use their catchup apps in their 2020 range of TVs.  This must be a major negative when considering an LGTV at the moment.  

Let's hope that "the powers that be" give this the urgency it deserves.

Hi @Halli

Are you based in the UK?

[Halli]

Yes.

[George Hofmeister]

Hi @Halli

Where did you find the information regarding UK providers?

[Halli]

From LG customer services :-

In regard to the UK on-demand applications, I am sorry, but currently these are unavailable for download. This is the catch-up applications, such as: BBC iPlayer, ITV Hub and 4 On Demand (Freeview Play). Although, apps such as Netflix, Amazon Prime Video and YouTube are still available for download. I sincerely apologise for the inconveniences this will cause.  At the moment, some of our new 2020 TV models could be missing some catch-up apps; however, LG are in the process of working directly with the broadcasters to feature their catch-up players in our 2020 range of televisions.  Discussions are currently ongoing, and a software update will be provided soon. This will be downloadable through your TV via the internet. I would be unable to comment as to when this may be, although I advise ensuring that “Automatic Updates” are enabled on your TV.