Quantcast
Jump to content

  • 0

Problem with software version 05.80.35


Question

Posted

I have lg tv model 49UJ6525, last weekend the tv updated to version 05.80.35, but now I realized that I can no longer use the 5 GHz WIFI network, the network is disconnecting and connecting all the time. I did a test with the 2.4 Ghz network and it works normal, but I would like to use the 5GHz network.
Is it possible to solve this problem?

7 answers to this question

Recommended Posts

  • 0
Posted

@Alcides Andrade It might be that the new update is making the 5G more sensitive to interference on channels. If you have a laptop or desktop that can access 5G WiFi, download the neat program "WiFiInfoView" from here:

link hidden, please login to view
and run it. Wait for a couple of minutes for it to settle down and pick up your close neighbours WiFi SSID's and check if any close ones are on your same 5G channel. I use channel 36 on mine, and see no interference.

If you don't have a manual for your router model, download one from the manufacturers site, check how to log in, and go to the settings, try changing the channel number to one that nobody else is using.

If you test it in the same room as the TV, this will give you a better picture of what the TV will being getting.

 

  • 0
Posted

@td47 thanks for answering.
I tried to do as you suggested, but there is no other 5Ghz network on the same channel that my network is on.
I realized that after about 20 minutes it seems that the TV can stay connected to the 5Ghz network, but it is not cool to wait this time every time you turn on the TV

  • 0
Posted

I managed to fix the problem. I discovered that the problem was the name of my wifi that contained special characters, I removed those characters and it worked.
The wifi name changed from "Kameouse-A-5G" to "KamehouseA5G".

  • Like 1
  • 0
Posted

@Alcides Andrade Thanks for the useful feedback. I had read about that "problem" too, somewhere on this forum, but it is the first time I have seen it confirmed.

I assume that all your OTHER devices on your home network have been fine with the special characters?  I find it very odd, that the firmware and WiFi internal card can be written to work for a time, then drop out the 5G. Did this work for longer on the 2.4G, or were you not able to test  that?  Actually a hyphen (dash) character is not all that special, and I have seen SSID names with spaces in, that work, so it is a bit of a subtle "bug" (as it is part of a standard character set in many languages). If it had been a Tilde (~) then OK, a bit more obscure, but not impossible to code for surely?

Glad you got it working, you post may be useful to others, thanks again.

  • 0
Posted

@td47 After the firmware update, only the 5Ghz network had a problem with using the hyphen. The 2Ghz network continued to function well even with a hyphen in the network name.
I really believe that it is a bug in the firmware version, however, it is possible to continue using the device normally just by making this change to the SSID of the 5Ghz network.
An easy problem to solve but difficult to discover .....

  • Like 1

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Unfortunately, your content contains terms that we do not allow. Please edit your content to remove the highlighted words below.
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By PVD
      After recent software update of LG OS software update 03.51.15, there is constant problem with Date.  Date is not setting properly and getting defaulted, due to which browser and most of the apps are not working.. Have tried to reset to original settings and remove automatic date setting option then tried setting manually.. but every day its resetting to old date.
    • By hollean
      I've just purchased an OLED48 C44 LA which comes with a US 60T soundbar. I've connected the soundbar to the HDMI earc socket. Because my hearing isn't too good I'd like to also have some heaphones plugged into the 3.5mm socket so that both the hdmi earc and 3.5mm socket have sound simultaneously. I've been into accessablity menu and the listen together option doesn't appear to offer both hdmiearc and 3.5 mm simultaneously. Has anyone found a solution to this problem?
      just to be clear, There is a setting which permits TV speakers plus wired external headphones. I just haven't found a setting which allows HDMI earc soundbar plus wired headphones.
       
    • By AJO
      After Upgrade of WebOS to 3.51 my Hotstar is giving problem. We can open the app and select program but when we select program we get black screen. No streaming is happening.  What is solution?
    • By NaveenKumar
      Latest version of sun NXT app version 8.0.20 is not working for web os  Tv version 4.4.2-11 plz do the needful full & Airtel Xstream is not found in your web os platform kindly check on that too
    • Get More For Your Device
    • By BozaB
      Hello, 
      I need help, I bought LG Oled 65 C41 LA tv two days ago, tv is working mostly fine, except when I watch LG installed streaming platforms ( Netflix and MAX tested ) tv freezes and after about 10 seconds it restarts. It does not have any pattern as far as I know, sometimes I can watch 20 mins, last two times after six minutes it crashed and restarted automatically. Can someone please help me, how can I resolve this issue? Did someone had sam problems already? Is my tv broken or I can do something to fix it?
×
×
  • Create New...