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Connectivity problems on lg 43UK6300PLB

Amir Abulajras

Asked by Amir Abulajras,

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Amir Abulajras Newbie

Amir Abulajras

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Posted

Hey guys i live in spain and i have the  lg 43UK6300PLB smart tv.... the problem is my connectivity speed i have 600mbps download and upload at home but the problem is wheni go to smart tv web and go to fast.com or go to speed .net i only get 90mbps max i tried wired and i tried wifi ... and the ping on the tv gets up to 140 to 200 i mean why i checked everything reset everything and i still get that amount as max and when i do the test run on my laptop i get the full 600mbps!!! i am just mad as i couldnt figure it out... i tried all online solutions but nothin!! please help

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George Hofmeister Mentor

George Hofmeister

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Posted
22 hours ago, Amir Abulajras said:

Hey guys i live in spain and i have the  lg 43UK6300PLB smart tv.... the problem is my connectivity speed i have 600mbps download and upload at home but the problem is wheni go to smart tv web and go to fast.com or go to speed .net i only get 90mbps max i tried wired and i tried wifi ... and the ping on the tv gets up to 140 to 200 i mean why i checked everything reset everything and i still get that amount as max and when i do the test run on my laptop i get the full 600mbps!!! i am just mad as i couldnt figure it out... i tried all online solutions but nothin!! please help

The network card in LG TVs are 100mbps, as is the case with the vast majority of other Smart TVs.

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td47 Proficient

td47

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Posted

@George Hofmeister I am sure you are correct about the LAN side (100mbps, no 1Gbps LAN yet) but most newer LG sets have WiFi 802.11ac support, so that should be much higher than that, especially on the 5GHz band).

@Amir Abulajras  have a look at my post about a snippet I found on another forum (if you are using the 5GHz band, ensure you are using a channel below 100, I find 36 works well - I assume you are able to log into your router OK, for you to do that change of channel under the WiFi advanced settings or setup) :

"Network/Ethernet/Wi-Fi

Problem: C9 [or other models] will lose the wireless connection and you have to reconnect daily (but wired is stable);
Conditions: TV is connected to a 5GHz router;
Cause:           (1) the router may be unstable on the 5GHz band [possibly too far from router]; (2) the router has the 5GHz band set on a higher channel - over 100;
Resolution: (1) change the TV to the 2.4GHz band OR
                          (2) set the channel [in the ROUTER advanced WiFi settings]!! for the 5GHz band below 100 (ex. 40-50) - [channel 36 is often OK]."

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