Youtube Play fail

[Nyalisson Rodrigo]

All day long i had try to watch videos on YouTube App and I can't use the app.. i try others user and I can't use the youtube app at my LG Tv. On cellphone it's work normally

[George Hofmeister]

16 hours ago, Nyalisson Rodrigo said:

All day long i had try to watch videos on YouTube App and I can't use the app.. i try others user and I can't use the youtube app at my LG Tv. On cellphone it's work normally

Hi @Nyalisson Rodrigo

Please list which model of TV do you have, its software and webOS version you have.

[Nyalisson Rodrigo]

Model: 42LB6500-SF

webos 1.4.0-2532(afro-ashley)

[George Hofmeister]

Just now, Nyalisson Rodrigo said:

Model: 42LB6500-SF

webos 1.4.0-2532(afro-ashley)

Hi @Nyalisson Rodrigo

Thanks for the information, however you have listed the software version, not the webOS version which are two different things.

[Nyalisson Rodrigo]

Hi @George Hofmeister thank you for your attention.

 

The webOS version is 05.05.70

[Walied]

On 11/1/2020 at 1:20 AM, Nyalisson Rodrigo said:

All day long i had try to watch videos on YouTube App and I can't use the app.. i try others user and I can't use the youtube app at my LG Tv. On cellphone it's work normally

Same issue on uh603v and SW 05.60.03