Quantcast
Jump to content

  • 1

Can't install or update


Question

Posted

New TV. 55" LED. Plugged into wired network. Settings look good for network.

Cannot update OS, install or update apps.

"Failed to ... Try again later"

What's up with this? Lots of posts about WebOS sucking. But, this is not working much at all.

4 answers to this question

Recommended Posts

  • 0
Posted
8 hours ago, lsitongia said:

New TV. 55" LED. Plugged into wired network. Settings look good for network.

Cannot update OS, install or update apps.

"Failed to ... Try again later"

What's up with this? Lots of posts about WebOS sucking. But, this is not working much at all.

Hi @lsitongia

However, the flip side of lots of posts about webOS sucking there are those that are happy with it, but your mileage may vary from other forum users.

All I can suggest for your problem is if you know how to alter the DNS settings on your modem/router set them to Google's services: 8.8.8.8 and 8.8.4.4

Some ISP DNS servers are known to cause problems with initial setup of webOS so this may help you as well, if Google's DNS setting do not help there are many more to try:

Public DNS Servers

  • 1.1.1.1
    1.0.0.1
    2606:4700:4700::1111
    2606:4700:4700::1001
  • link hidden, please login to view
    198.101.242.72
    23.253.163.53
  • 205.204.88.60
    178.21.23.150
  • 91.239.100.100
    89.233.43.71
    2001:67c:28a4::
    2002:d596:2a92:1:71:53::
  • 209.59.210.167
    85.214.117.11
  • 212.82.225.7
    212.82.226.212
  • 8.26.56.26
    8.20.247.20
  • 84.200.69.80
    84.200.70.40
    2001:1608:10:25::1c04:b12f
    2001:1608:10:25::9249:d69b
  • 104.236.210.29
    45.55.155.25
  • 216.146.35.35
    216.146.36.36
  • 80.67.169.12
    2001:910:800::12
  • 85.214.73.63
  • 87.118.111.215
    213.187.11.62
  • 37.235.1.174
    37.235.1.177
  • 80.80.80.80
    80.80.81.81
  • 87.118.100.175
    94.75.228.29
    85.25.251.254
    62.141.58.13
  • 8.8.8.8
    8.8.4.4
    2001:4860:4860::8888
    2001:4860:4860::8844
  • 81.218.119.11
    209.88.198.133
  • 74.82.42.42
    2001:470:20::2
  • 209.244.0.3
    209.244.0.4
  • 156.154.70.1
    156.154.71.1
  • 5.45.96.220
    185.82.22.133
  • 198.153.192.1
    198.153.194.1
  • 208.67.222.222
    208.67.220.220
    2620:0:ccc::2
    2620:0:ccd::2
  • 58.6.115.42
    58.6.115.43
    119.31.230.42
    200.252.98.162
    217.79.186.148
    81.89.98.6
    78.159.101.37
    203.167.220.153
    82.229.244.191
    216.87.84.211
    66.244.95.20
    207.192.69.155
    72.14.189.120
    2001:470:8388:2:20e:2eff:fe63:d4a9
    2001:470:1f07:38b::1
    2001:470:1f10:c6::2001
  • 194.145.226.26
    77.220.232.44
  • 9.9.9.9
    2620:fe::fe
  • 195.46.39.39
    195.46.39.40
  • 193.58.251.251
  • 208.76.50.50
    208.76.51.51
  • 78.46.89.147
    88.198.75.145
  • 64.6.64.6
    64.6.65.6
    2620:74:1b::1:1
    2620:74:1c::2:2
  • 77.109.148.136
    77.109.148.137
    2001:1620:2078:136::
    2001:1620:2078:137::
  • 77.88.8.88
    77.88.8.2
    2a02:6b8::feed:bad
    2a02:6b8:0:1::feed:bad
  • 109.69.8.51
    2a00:1508:0:4::9
  • 0
Posted

Thank you for your help and explanations.

Changing the DNS configuration didn't help. From the ISP servers or Google servers, the software update and app installs appear to download successfully (from the progress bar). But, the update or installation fail. My interpretation of this is that WebOS can contact the server, get the software, but cannot install it.

  • 0
Posted (edited)

I want to add another post to this thread, but since I posted last, it appears that my new "answer" is being appended to the one I last wrote, which was from about four hours ago.

Anyway, the TV suddenly started working right. I don't know why. I turned it on and got an alert that the system had been updated (I had previously enabled auto-update). Now apps are also installing. So, all is now as I expected it to be.

Edited by lsitongia
The new answer had the previous answer's text in it, and I didn't know that I had to delete that text before typing my "answer".
  • Like 1
  • 0
Posted
13 hours ago, lsitongia said:

I want to add another post to this thread, but since I posted last, it appears that my new "answer" is being appended to the one I last wrote, which was from about four hours ago.

Anyway, the TV suddenly started working right. I don't know why. I turned it on and got an alert that the system had been updated (I had previously enabled auto-update). Now apps are also installing. So, all is now as I expected it to be.

Hi @lsitongia

Glad things are working for you now, annoying that you cannot pinpoint exactly what the issue was though.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Answer this question...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Similar Topics

    • By Roy Brown
      webOS updated, I think to 2023, on my C2 a couple of days ago. Since then the News option on the Sky News app no longer works, instead timing out. The Weather and Climate options still work, though.
      I have deleted and reloaded the Sky News app, but the problem remains.
      Does anybody have any suggestions of what I might try to get this working again, or is this something for LG, or Sky, to fix?
    • By JRay
      Our TV just did an update and now certain buttons on the remote aren't working, and the TV won't stay on if it even comes on at all you get a dark blue screen and that is it.. such a great update. Now what do we do? The remote batteries have been changed and it still isn't working correctly. We unplugged the TV and then replaced it in.. ugh.. 
    • By Ajothen
      Hello,
      What have happen with screensaver? 
      It doesnt appear now and its dangerous for my Oled C3. It May cause burn in. 
      Why its like this now and when it will be fixed?
    • By forum1
      My LG 49UB850V LED TV  browser is too old. The most of the pages not work any more. How to easy update just one simple browser app? For example, often browser show error during open new page. It show certificate expire problem and page not load at all.
      This mean LG sell product without update at least browser certificate and now we are stuck and can not even load one page from WWW. 
       
      Shame on you LG. I will not buy any more from you.  How dificolt is to release new update to update OS certificates? Microsoft Windows did this, android did also for old phones, etc... Really, can not undestend this asian people from Korea. 
    • Solution For That Pollution
    • By OliverRC
      Up until a few days ago my TV and AVR have been working perfectly since I bought it.
      Zero hassles with HDMI and connectivity.
      Then I was prompted to update to the latest software version which I did and now often when I switch HDMI (running on 1) it picks up the device name, CEC works but I get “No Signal”… and then nothing.
      Just stays on “No Signal”. It is almost as if some HDMI handshake breaks and now the driver is in a broken state.
      I’ve found that if I hard power off and power on the device sometimes works but I don’t want to do that every time especially since it’s hard to get to the power.
      This really strikes me as a software issue with the latest update as absolutely nothing else has changed in my setup.
      I’ve tried:
      Different HDMI cables (high quality) Deep colour settings Reset the TV to factory default Different HDMI ports TV
      Model: OLED65G26LA / OLED65G26LA.HFBQLWK WebOS TV Version: 8.3.0.2301 Software Version: 13.30.56 AVR & Devices
      Marantz SR5015 Nvidia Shield Pro PS5
        The setup is the conventional AVR installation as shown in the attached file

       
      Has anyone else experienced this? 
      Is it possible to revert the software update?
×
×
  • Create New...