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Random volume decrease

holyslayerpt

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holyslayerpt Newbie

holyslayerpt

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Hi,

I have a problem with my LG TV. Sometimes when i am watching TV the volume decreases by itself. I don't know what causes this but the only fix is to increase the volume above 15. I have contacted LG support and they changed the TV motherboard but the problem remains. Anyone else having this problem?

 

Model: 49UK7550PLA

webOS TV Version: 4.2.0-8406 (goldilocks-gomolsha)

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harkylton Newbie

harkylton

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Hey!

I'm having exactly the same issue. The sounds gets really low (but the volume setting is unchanged), and I have to go above 15 to reset it at lower levels. It's concerning that replacing the motherboard didn't help, but I sort of always assumed this was a software issue.

 

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