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Videos from many websites not running and asking for Browser update
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By Andreas Boyatzoglou
Model: OLED55BX3LB
WebOS ver: 5.6.0-1001 (jhericurl-jimna)
Viewing videos from
link hidden, please login to view was fine up to about one month ago. I do not know if there was an upgrade, but videos from that site cannot be played any longer on this tv. From the same wifi network (home network) videos from that site play fine to a number of devices (Android phones, 2 win11 laptops, 1 win10 laptop).
Adjusted all browser settings (JavaScript, cookies), cleared cookies, cleared all browser data and history.
No updates available to download
Finally, reset to factory settings but still videos from cannot be played on the tv set.
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By Lee Magee
I just purchased the LG UHD 43UP76 advertised as real 4k however the YouTube App is running at 1080p. Which means 4k content is downsampled to 1080p then reupsampled to fit the 4k pixel grid and the image quality is awful.
i assume WebOS runs at 1080p and simply upscales to 4k on low end 4k TVs, this same with high end TVs??
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By David Joseph
Since the start of this month using youtube is just hectic after one music its followed by an add, try watching something its like watching a series of ads, kindly add something on the web OS to manage this or if anyone has a solution kindly share
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By The Old Man
Hey LG
Can you actually answer forum questions because many people want answers,
and really support your products.
Even me I have asked question but nothing zilch, zit.
So we buy but nil zit, zero help from you
Product such as TV's are limited use and life.
Playback support and updates are really bad (Only bare minimum support in TV's)
Seriously this does not make people like me want to purchase your products again
I am seriously looking at other makers to purchase
It is a shame because you have such a great product
Yes I am NOT happy
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By DeeDeee
My WebOS browser always crashes if I go onto the BBC news website. It is the only site I have this problem with. I've tried the usual solutions, clearing the history/cache/cookies and I don't think it is memory as I have no other problems. Ever so grateful for any suggestions. TIA.
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Question
Fawad Ashraf
Dear LG Engineers
please update the software to allow videos to run. Otherwise there is no use of smart tv at all. Please don't ruin your customer base and resolve issue immediately.
Thanks
1 answer to this question
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