65UK6300PLA Alexa setup also 43UM700PLA

[Gaogier]

Hello

 

I plan on getting the “Alexa Echo Flex so I can control my tv and smart plugs. I have Alexa on my iPhone, and it works great, however I cant turn it on using Alexa. I believe it’s a simple fix, but can’t work it out. Can anyone help? This is on the 65UK6300PLA TV in my front room, where is an app that I have setup.

on my other tv in my bedroom, 43UM7000PLA there is no Alexa app, but I have managed to connect it via my phone Alexa app, again, cant turn on.

 

I have the LG thinQ app and this doesn’t allow turn on, should it?

 

 

edit: also, the 43um7000pla cant find any updates from the LG software check website found here. 

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